Because of this, its maintenance of standards, training, on the job support and care packages for staff, are flawless. Q16. Get started with your Free Employer Profile. 6. 0 0 Reply. Hi all, looking for some advice,last week I received an email purporting to be from openreach inviting me to a group presentation and 2 interviews to be conducted over Microsoft teams and to confirm if I would attend. I have an interview today ill update you on how i do :). Despite this, my personal circumstances have changed, and I deeply regret I can not start anymore at that date. But then today I received no less than 3 emails requesting my right to work info. Our flagship apprenticeship is the Openreach Trainee Engineer apprenticeship. when a guy gives you chocolate what does it mean; where is canine caviar made The process took 2+ months. Free interview details posted anonymously by Openreach interview candidates. two 40 minute interviews, one practical exercise. Location: Greater London. Start Date: 2018 . Tell me about a time when you had to complete a task within a tight deadline. Openreach Trainee Engineer Interview Questions. FREE 30 days access to our BESTSELLING online Interview Training Course! Its more like a family. If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do? I applied online for the Trainee Openreach Engineer position in February 2019. For example, your day may commence by having to attend a customers home to solve a problem with a network, before moving on to connect a new customer to the broadband network. Union warns Openreach that engineers are ready to vote for industrial You should contact Openreach direct and ask them or ask on this forumhttp://forums.thinkbroadband.com/job.html. What if your out on a job and you need to use the toilet, where can you go to use a toilet. You can find out more about which cookies we are using or switch them off in settings. Management are 'company' people, don't care for you, only stats A guaranteed job as a qualified Openreach engineer on successful completion of your apprenticeship.*. Should I get similar emails I shall confirm with openreach recruitment if this is correct. I interviewed at Openreach (London, England) in Apr 2022. God bless u mate and taking the time to help a lad out like mw who is in over his head. south glens falls school tax bills mozart: violin concerto 4 analysis mozart: violin concerto 4 analysis Thank you so much for this, extremely helpful! Interview. Where do you see yourself in 5 years? Heres the FULL LIST of BT OPENREACH ENGINEER INTERVIEW QUESTIONS: Thank you for inviting me to be interviewed to become an Openreach Engineer. Great career to Excell my experience and progress in a career I can strive and succeed to be the best I can be. About you Form Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. on Good salary for an apprenticeship Benefits Meet new people. 27-02-2020 If you want a career in Telecommunications Customer Service Enginnering, this is the place to be. The hiring process at Openreach takes an average of 78.7 days when considering 163 user submitted interviews across all job titles. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Who has created the answers to the interview questions? Wondering what a job at Openreach would be like? Will openreach charge me for the cost of the training and company asset if I change the start date/resign before the start date? We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Four years on and Ive worked my way up to the Chief Engineers Office which is a prestigious place to be and Im very proud of it. Announcements, Guides & Community Updates, http://forums.thinkbroadband.com/job.html, Openreach Trainee Engineer Assessment 2019, BT (Openreach) trainee engineer Driving experience requirement. Think of a time where youve had to overcome a problem? Just do some basic research on the company and keep notes for the second interview, I applied online. Neutral 18%. The video interview is on the HireVue platform. Anonymous Employee in Stoke-on-Trent, England, I applied online. Get instant job matches for companies hiring now for Bt Openreach jobs in Devon like Engineering, Communications, Network Engineering and its rang me twice in 3 months and when I ring it back it says "its BT we tried to contact you don't worry we will try again" I've been successful with a trainee engineer application with Openreach. There are so many different parts of engineering, you find that out once you become an employee after your initial training. I done mine similar date but not heard anything yet. Wholesale bullying across the managment with a large amount of nepotism. Openreach will track and share metrics of the number of engineers achieving advance status and timeframes with the . If you are successful in receiving an invite to an assessment well be in touch to provide further information about the role were considering you for and with additional details about the day. Openreach UK Rebranding All its Logos and Engineering Vans Q5. 3 days prior to the assessment day I received my schedule for the day. Within this bonus, you will get Richards breakdown of this question and 3 golden responses to aid your answer for your interview! Report. These bonuses include free guides, powerful online training and more! Tell us about a hobby you enjoy? Unfortunately due to the high volume of applications we receive its not possible for us to invite all candidates who reach this stage to attend an assessment centre. Important: The above bonuses cannot be purchased anywhere else individually on this site. The video interview is on the HireVue platform. Im so glad I did because it gave me a view of the management side of the business. Find your passion, train to be a qualified Openreach engineer. Your email address will not be published. Why do you want to become a openreach engineer? Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. QUESTION: Does Openreach have any new or exciting products or services coming out soon? Field experience, Classroom training nothing like what youd experience in a day to day job and only 2 weeks shadowing. The presentation is followed by an About you form, a suitability interview (focuses on you, what you know about Openreach), a short practical and then finally the capability interview (focuses on health & safety and customer service skills). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. What behaviours do you think youll need to demonstrate to deliver great service? How did you feel about telling people you worked at Openreach? At Openreach we take pride in our ability to stay one step ahead of our competitors. Train travel in Vietman. Trainee Engineer (Former Employee) - London, Greater London - 8 February 2020 The management care more for thier stats then inderviduals. This is the place to come for a friendly chat with other forum members. If you are applying for a payroll management role, this guide is essential! I recently applied to become a trainee openreach engineer around two weeks ago, all going well so far I think Ive passed my video interview and received this email.. Were pleased to tell you that youve passed our initial screening. Was a good place to work however managers are not managers they are jumped up engineers .expected to drive in adverse conditions. Thank you so much! A lot to unpick, Openreach do have van trackers ,and they do keep tabs on this, and if a particular engineer had more than average 'no access' failed appointments then management would be all over it , that would be investigated, if an ISP , after being moaned at by an end user, complained they could ask OR to explain why they said no access when the end user is insistent they were home . 20h59 If you saw someone not wearing PPE at work when they should be doing, what would you do? 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! I applied online. It has become very much about productivity and has become highly stressful. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I am a trainee Openreach field engineer, in the customer support role, repairing faults in the network and in customers homes and businesses, I also install new lines, this involves a lot of customer interaction and good communication skills, I use a variety of hand tools and test equipment and work regularly at height on telegraph poles. The questions was basic eassy to answer if you make a little reasearch about company. Go to solution. What skills are needed to demonstrate good customer service? Why do you want to be an Openreach Engineer? By creating a job alert, you agree to our Terms. We often link to other websites, but we can't be responsible for their content. A week later I heard I was successful. You are shown a clip of an Openreach employee asking you a question and you have 2 minutes to record your response. I passed my video interview for a civil engineer role. I applied online. This is the place for off topic chitchat on subjects other than BT service problems. Save my name, email, and website in this browser for the next time I comment. You can choose to replay your response before deciding to submit or re-record your answer. It was a 3 month contract which got extended to over a year. Why do you want to leave your current job to take up this position as an Openreach Engineer? Of course was my reply, so date set for 10th December. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). This stage consists of 4 questions. I was lucky and my last interview was scheduled for 11:20 and ended around 11:40 so I was free earlier than expected. Before joining the Chief Engineers Office I was in Service Delivery, first as a copper network engineer and then as a fibre engineer, installing fibre broadband into homes and businesses. on Cons. Wow, you give by far the best advice. You have 7 days to complete this. Once I submitted the application, almost immediately I received an email with a link for the video interview. When I did get invited to the interview it was a really straight forward process and I had all the information I needed to be prepared. Trainee Fibre Engineer new. Gospel Reading For Palm Sunday 2021, Give an example of something that went wrong, and what you did to rectify the situation. It threw me off having to basically talk to myself but what I found handy was that there was no time limit while replaying your response so it gave me plenty of time to practice my answer. In use long before NTNN. I interviewed at Openreach (London, England) in Apr 2022. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. Pass YOUR interview at the first attempt! Meet new people, Zero tolerance, learn everything or be punished severely (even as a trainee/apprentice) Give me an example when you provided great customer service. Why do you think you will be a good Openreach engineer? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I've read on other forums some people get told about their start date after a week but others wait 6 months. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! Doing Business In Portugal, 14 hours transit in Ho Chi Minh City. Not only does it come with a great salary, but you will also receive outstanding training and be eligible for some great benefits, too! Despite this, my personal circumstances have changed, and I deeply regret I can not start anymore at that date. You can choose to replay your response before deciding to submit or re-record your answer. Apparently there is no right answer, they are just trying to gauge how you approach the task. No water. Free interview details posted anonymously by Openreach interview candidates. As we arrange hundreds of assessment centres, it does take some planning and there may be a delay in you hearing from us to let you know whether you have been successful at this stage or not. Hello, wondering if anyone can help and is in the same position? Removal was not because of questions of them being real or not, more about trying to stop peoples mail boxes filling up with random queries. Invited to a short prerecorded interview, then invited for a virtual assessment which comprised of a presentation, a short form, 2 interviews (suitability and capability). Competitive salary starting at 20,000 on our Openreach Trainee Engineer apprenticeship, increasing on completion of a successful first year to 23,650 plus bonuses. You can choose to replay your response before deciding to submit or re-record your answer. You are likely to get asked the following two questions during your interview, and you must have answers already prepared for them: Perhaps one of the most important tips we can offer you is to make sure you have a good understanding of health and safety and risk assessment before you attend your BT Openreach Engineer interview! 2023 PassMyInterview.com. See all jobs. Hi to all. I interviewed at Openreach in Jun 2021. Any advanced engineer training which is cancelled (due to operational constraints) will be rescheduled into the following quarter. As I said earlier, my interviewer was relaxed and said he wasnt bothered about the timeline with my examples which was a relief. Getting an Interview. Openreach Review #63431 Tell you its 37.5 hr working week but dont tell until youve stated that you have also to give 1hr in the morning and 1 hour in the evening of your own time , when you take this into account you paid just about the minimum wage . I interviewed at Openreach (London, England) in Aug 2021. Copy. After going through the online process, involving situational tests and a video interview - I then received an email to inform me that I had passed and would be notified of when a position was available at an assessment centre. Openreach Trainee Engineer Interview Questions | Glassdoor The company, which was spun off from BT in 2017 , is currently undergoing a programme of installing fibre to the premises across the UK. This forum http://forums.thinkbroadband.com/job.html. 13h11. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Both interviewers were relatively informal and made me feel at ease as I was quite nervous. Do you have questions for the panel? Yet to say. Q8. Read employee reviews and ratings on Glassdoor to decide if Openreach is right for you. Application Support Engineer. What behavior we shoud have to deliver a great customer service? 27-02-2020 Online through top score. This means that every time you visit this website you will need to enable or disable cookies again. Applied on Openreach website. 10h57. Their Van's have trackers, they track you with their I phones and you have to ask to go to the toilet. When you first start expect to be thrown in at the deep end and expect limited help if any as everyone that can help you are Announcements, Guides & Community Updates, http://forums.thinkbroadband.com/job.html. You are the tops! Bellshill Industrial Estate, Scotland, United Kingdom Procurement and sourcing specialist in engineering RS Components 4 years 4 months Managed Services Specialist . We'll let you know when you need to plug in your router and provide some advice; On the day of your appointment Applied online 92%. My work in the Chief Engineers office is very varied I work in exchanges and out in the field - helping build the Full Fibre network into rural areas. 48-hour strike action: Openreach repayment project engineers confirm it's on . All forum topics; Previous Topic; Next Topic; mlovell. Apparently there is no right answer, they are just trying to gauge how you approach the task. Managed as badly as any company I've known and they treat engineers so badly. Having problems? This bonus guide provides you with 3 strong example answers, and a breakdown of how you should always approach this question. You are shown a clip of an Openreach employee asking you a question and you have 2 minutes to record your response. This is a BT Retail forum, not Openreach. Give Me The Answers To My Interview! Tell me a time you had to work with a difficult co-worker. Answered: Openreach engineer didn't turn up! | Sky Community Brain would have imploded long before he made it back to HQ. openreach trainee engineer forum 2021 - Drpaulenenche.org Thereafter, its just 27+vat per month. Seems legit if it came from those addresss but in these times, on can never be sure. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. The process took 12 months. So felt it harsh that they advertised this role. All the benefits of a full BT employee, including free broadband, BT TV . 04 Feb 2021 06:31 PM Waited till half six no show for engineer installed all stuff for wifi but no internet tried all day . Average Interview. If did have you heard anything back yet? The complaint steps literally saved me for my interview earlier, thank you!!:). Please post on the forum listed on the last post, as this has nothing to do with Openreach. one suitability interview and one compatibility interview. I just wanted to thank you so very much. Candidates applying for Operation Manager had the quickest hiring process (on average 1 day), whereas Apprentice Engineer roles had the slowest hiring process (on average 360 days). 10h53. The video interview is on the HireVue platform. Answer See 2 answers. 5 weeks later I received an invite to the virtual assessment day that was scheduled for roughly a month later. Q2. Q7. Full Suggested Answer & Detailed Response, Question 3, Still not convinced? Because of this, its maintenance of standards, training, on the job support and care packages for staff, are flawless. Q23. When I was there I felt included and supported to achieve more than my expectations. Tell us about a hobby you enjoy? The practical was a 15 minute task where you are given 4 jobs and you have to plan your day and route (prioritising vulnerable customers is a must). The practical was a 15 minute task where you are given 4 jobs and you have to plan your day and route (prioritising vulnerable customers is a must). I interviewed at Openreach (Derby, England) in Nov 2021. Some competency questions. In addition to the specific BT OPENREACH ENGINEER INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. Full Suggested Answer & Detailed Response, Question 7, All of our products and resources are protected by our 30-day no questions asked money back guarantee. Maurizio. We supported each other through our learning on the job phase we helped each other out a lot in those early days. I was never treated any differently by my peers or my trainers everyone was treated the same. Hi all Just wondering if anyone had heard back from Openreach in regards to an assessment centre. Shapiro Auctions Results, You can adjust your preferences using Manage Cookies or find out more by reading our Cookie Policy. Programme Type: Traineeship . Careers | Openreach Why do you want to be a trainee engineer? Just wanted to know if this email is positive or not and also how long does it usually take to get a date for an assessment day ? The presentation is followed by an About you form, a suitability interview (focuses on you, what you know about Openreach), a short practical and then finally the capability interview (focuses on health & safety and customer service skills). Anonymous Interview Candidate in London, England, England. Zero tolerance, learn everything or be punished severely (even as a trainee/apprentice) Management are 'company' people, don't care for you, only stats Training limited then out on your own. In the capability interview you will explain your choices in more detail. So felt it harsh that they advertised this role. Afterwards. Salary information comes from 1,178 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Anonymous Interview Candidate in Wakefield, England, I applied online. Openreach Engineer (16) Fibre Jointer (13) Trainee Engineer (12) Field Engineer (8) Fibre Engineer (7) Operations Manager (6) Service Delivery Engineer (6) Service Delivery (6) Project Manager (6) Senior Project Manager (5) Field Engineer Trainee (5) Show More Show Less Fibre splicing engineer required, looking for Openreach accredited engineers with PIA accreditation if possible. If you disable this cookie, we will not be able to save your preferences. Because of this, its maintenance of standards, training, on the job support and care packages for staff, are flawless. As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. Anyone thinking of applying I say go for it if you dont take risks, youll never know what could have been. OPENREACH ENGINEER INTERVIEW TIPS! Very stressful environment always up against the clock,but your day goes by so fast.Not a lot of support you are on your own.Training is ok but you are dropped in at the deep end before gaining confidence, Poor Management decisions increasing workload made to work overtime to clear workstack daily. 3 days prior to the assessment day I received my schedule for the day. Heres why you should buy with PassMyInterview.com. Sent to your email inbox within seconds of your order being placed. Van, fuel card, good apprenticeship pay, colleagues camaraderie, benefits. Q4. In total the interview consists of 3 stages. Laura Finan - Engineering Trainee - Openreach | LinkedIn Dress smart, smile and look directly into the camera. I had an interview online due to covid and then got through second part. Data, analytics and insight roles. First one wanted my driving license including the code you get from the dvla to confirm it. 56 questions and answers about Openreach Working Hours. Openreach Engineer Trainee at BT Posted on January 7, 2021 by Chloe Akeroyd - Were looking for people who are: Able to make a connection with our customers in their workplaces and Get the right Openreach engineer job with company ratings & salaries. Be prepared for situational questions such as Tell me a time when you can use any examples from previous jobs, or just day to day life within the past year. I receive 4 question where I answer recording myself . I interviewed at Openreach in Jun 2021. Interviews for Top Jobs at Openreach. Application. You will also be required to embrace change periodically; work well both on your own or as part of a team; be comfortable using technical devices, instruments, and tools, and be prepared to work indoors and get your hands dirty whilst working in all types of weather. Weve also hired more than 3,000 trainee engineers this past financial year to help us build that network and deliver better service across the country. PLUS BONUSES Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Openreach (), which plans to invest 12bn to extend their 1Gbps Fibre-to-the-Premises based broadband ISP network to 20 million UK premises by the mid to late 2020s (2025 2030), has confirmed that they will create another 5,300 engineering jobs during 2021.Plus theyll convert their entire fleet to EVs by 2030. The assessment is in 2 days time and Ive no idea if Ive got a spot or not? Edited by Redeye26 (Thu 07-Nov-19 19:12:11) new_guy (newbie) Sat 09-Nov-19 11:15:26: Re: Openreach recruitment 10 [re: Redeye26] [link to this post] Calling all Openreach Trainee Engineers, applicants and people thinking about applying for the role - I have The clock is ticking for BT top brass to meet with the Communications Workers Union (CWU) after repayment project engineers (RPE) in the Openreach division voted for industrial action over a new grading structure. tag:theregister.com,2005:feed/forum/theregister.com/2021/01/13/openreach_engineer_strike_ballot/ Openreach engineers vote to strike amid changes to job grading structure . Cons. Positive 68%. But once your past that stage and get to the assessment centre, straight forward, its almost like they just look for buzzwords, I applied online.
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