Facilities were quite good but some in need of TLC. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. Food was excellent throughout and restaurant staff could not do enough to please us. May Allah bless him. All the employees and service was so kind! Cannot recommend this place enough! Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,490 traveller reviews, 7,316 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Overall service quality is outstanding. . Special thanks to Oliver and his team at the beach bar! Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. Own or manage this property? I sincerely hope to welcome you back amongst, whereby we shall have the opportunity to prove that the experiences you lived is not the level of service we provide to our valued guests. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). Room types may vary. These above mentioned concerns were raised to the Management for actions to be taken. Warmest regards, Christian Jaquier. LONG BEACH MAURITIUS - Resort Reviews & Price Comparison (Belle Mare) - Tripadvisor Africa Mauritius Flacq District Belle Mare Belle Mare Hotels Long Beach Mauritius 5 454 reviews #3 of 7 resorts in Belle Mare Save Share Coastal Road, Belle Mare, Mauritius 41601 011 230 401 1919 Visit hotel website E-mail hotel Check In / / A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. I can only but recommend this hotel as much as to people who want to be their own, as to families and couples. It is simply not 5 star. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. At the heart of the resort is the piazza, with restaurants, bars and shops surrounding the chic central square. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Hotel Details - British Airways Thank you for staying with us and celebrating your birthday at our resort. It's the best experience ever and for sure will visit again. They bring you tea but no cups, etc. Again taking the stress out of a difficult situation. My favourite spot was the, Dear Guests, We wish to extend our heartfelt thanks for choosing Longbeach Maurtitius for your stay and for the time taken to share your experience on Trip Advisor. Yes, free parking is available to guests. They do engage a lot with the guests to ensure that the guests are happy and they have a very good guest follow-up process, where if anything is brought up to their attention, there is instant and proper follow-up. Cannot recommend this place enough! I do hope that we may welcome you back in the future for a better experience. Our team checks each review posted on the site disputed by our community as not meeting our. What food & drink options are available at Long Beach Mauritius? Bedspread and decorative pillows were saved. Which popular attractions are close to Long Beach Mauritius? We are a family of frequent travellers and I can assure you that the food is beyond any expectations. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. This Team is so friendly and nice and it was a pleasure to order our Drinks there. Overall a well run and managed first class resort and a credit to this small group of hotels. Also when you come too late (half an hour before the official end) you really have to insist to get the fruits they serve earlier. I guess it was reserved for someone else. Nearby attractions include Belle Mare Beach (1.7 miles), March de Flacq (3.2 miles), and Sagar Shiv Mandir (1.7 miles). golden nectar. The hotel is fabulous in many ways. Amenities Restaurants and Bars Pools Beach Fitness Centre Spa Tennis Watersports Cinema Live Entertainment Golf Nearby Children's Club Excursions Accommodation types We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. We shall surely share your comments with the whole team which shall definitely act as a boost. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. Aside from the small bugs in the room (I'm sure fumigation can sort this out), we had the best stay in the hotel and enjoyed great service throughout the day. Variety of restaurants and quality and selection of food exceeds expactions. Warmest regards, Christian Jaquier. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. It is simply not 5 star. Is parking available at Long Beach Mauritius? I could be misspelling her name, but I recall Channone ? Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. to many issues in the room.renovation required. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Warm regards, Christian Jaquier. I was having a few massages and facial rituals, all very relaxing and refreshing. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Thank you for your enthusiasm towards our resort and service. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Dear Lawrence, Thank you for staying at the Long Beach Golf & Spa Resort and for sharing your experience on Tripadvisor. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Long Beach Mauritius - tripadvisor.ie Long Beach Mauritius: The excellent service and warm welcome received at Hasu Restaurant - See 5,783 traveler reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. Also the room does not look like in the pictures. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. Does Long Beach Mauritius offer any business services? We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. Magical Mauritius - Review of Constance Belle Mare Plage At Long Beach, we've got something for everyone. Whether you desire to discover the mysterious underwater world and its vibrant marine life, experience the water from a boat, or make the most of the shallow lagoons . Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. - See 5,782 traveller reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. I guess it was reserved for someone else. There are plenty of toys, activities, anything that you can think about. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. The rooms were amazing, cleaned and tidied to an extremely high standard every day. I wished that she was living closer to where I am but we will surely be back. Own or manage this property? We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. team. We look forward welcoming you back very soon. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. Call us. Our "Come Alive collection" offers a range of experiences to radiate the magic of Mauritius. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. What food & drink options are available at Long Beach Mauritius? Sincerely, Jean-Marc Ma-Poon, Absolutely awesome vacation on Easter with my Family. We will share your reviews with all the staff, specially with Oliver and it will definitely a boost for all of us. Overall a well run and managed first class resort and a credit to this small group of hotels. It's simply the little things that make the subtle difference. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. Long Beach Mauritius, Belle Mare: See 5,780 traveller reviews, 7,650 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. (Ive been in kanuhura, from Sun Resorts and is way too much better than Long Beach). Again taking the stress out of a difficult situation. Long Beach Mauritius - Tripadvisor Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. The staff is exceptionally kind and caring. See more questions & answers about this hotel from the Tripadvisor community. Tamarina Golf, Spa and Beach Club boasts 119 luxury villas, an 18-hole par 72 challenging Championship golf course designed by Rodney Wright, a . Pointe de Flacq, 41602 Belle Mare, Mauritius - Great location - show map After booking, all of the property's details, including telephone and address, are provided in your booking confirmation and your account. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. Struggled to get a decent coffee some mornings which is important to me. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. In response to your concerns, we regret that the service was not up to your expectation. Going to breakfast half an hour before they close is too late for some dishes? Some simply dont listen. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. It is a relatively small hotel, and in the beach there isnt many people around. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. #1 Best Value of 47 Beach Resorts in Mauritius "Excellent facilities, good food, lots of variety, very good gym and exercise classes, amazing beach with water sports, padi diving center, one out of four pools is heated, amazing live bands and singers every nigh." The staff is exceptionally kind and caring. Does Long Beach Mauritius have any great views? Long Beach, A Sun Resort, Mauritius - Luxury Worldwide Collection Really, do not miss your chance visiting this place. We look forward welcoming you back very soon. I am glad to read that you have spent beautiful moments at our resort and that the facilities and services were to your holiday convenience. We were welcomed warmly and were greeted with smiles and genuine conversation by all members of staff all week, from gardeners to management. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,505 traveller reviews, 7,320 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. A hugely anticipated event and one that my sister had been dreaming of ever since childhood. Sincerely, Jean-Marc Ma-Poon. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. Move on to the park's nature trail and wander through endemic plants, discover the flora and fauna of Mauritius including a rare Ebony tree. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. Now HK$2,291 (Was HK$3,083) on Tripadvisor: Long Beach Mauritius, Belle Mare. The sea temperature is one of the best I've experienced. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. So, so grateful. Rooms are, Dear Guest, Thank you for taking the time to share your feedback. Claim your listing for free to respond to reviews, update your profile and much more. . We are delighted to be made aware that the team, the location, the facilities and the layout contributed at large to the success of your holiday. +230 4020100. What to do What to Do in the Hotel's Region Golf - West . We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. . A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Looking forward to welcome you back for another great moment. Thank you for your excellent feedback, which I will be delighted to share with my team. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! Maybe at least this here reaches the management. Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. I did watch them in action for a couple of events and this seemed to be the case for all events they organise, well done to both of you fabulous ladies. Thank you for your appreciation, excellent rating and high recommendation.
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