Complimentary In-Room Dining is available 24 hours a day. The best time to book your next cruise is while cruising with Holland America Line. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. If you do not see our representatives, pleasehave one paged. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. I appreciate the info above, being relatively new to HAL. Cash is not accepted for individual transactions, e.g. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. Guests must order one beverage at a time and be 21 years+ for alcoholic beverages. IE: $1000 onboard (tips/pictures/drinks/bingo etc), $1000 ashore (trinkets/goodies/gifts and yes Jewelery), If I have a $3000 limit, and they put a hold on for $2500, my shore expenses have to drop. It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. HAL reserves the right to apply this price protection and offer at its discretion. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. Customs officials will not be available at the ship during check-in to register valuables. No internet purchase required to download or use on board. Oh, well, the bottom line is the money is not available to spend. In your stateroom you will find laundry bags and price lists conveniently located in your closet. If your OBC is from another source, other than Holland, you can get the amount refunded to you. Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. ONE THING THAT I WOULD LIKE ALL OF US TO DO - on your HAL surveys, recommend that HAL allows us to use OBC toward tours booked prior to boarding. I used the wrong word. Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. A password will be selected by the parent/guardian of the child. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Celebrity does that and I wish HAL would too. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin st Zealand, these policies and the legal drinking age apply to guests 18 years or over. And, yes, it's best not to speculate, as I probably shouldn't, either. At some point in your travels you may experience an emergency. If downloading or using off ship, your regular carrier rates may apply. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. Cash deposits can be made on the last day of the cruise. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. The password will need to be disclosed to the youth staff upon pick up of the child. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. Please call the Guest Accessibility Department for detailed information. The Promo Credits line is where your Future Cruise, Stockholder, and quick booking credits are combined into one credit. Most people don't realize it, but the same thing is done when you reserve a hotel room or a rental car using a credit card. You can always your OBC in the shops, Exploration Cafe (books). Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. Please log in to purchase your shore excursions. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. (See section for Bags VIP Luggage Delivery below for details.). Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. In todays era of heightened security, Holland America Line has implemented a no visitor policy. A 3% service fee will be added to your onboard account for all cash advances. To book, or for more information, simply visit your Future Cruise Consultant. Some clearances will require face to face inspections, details will be communicated to you onboard. Find a better price on any tour we offer and we'll refund you 110 percent of the price difference in the form of an onboard credit. There is a charge for the use of the self- service launderettes and it is coin operated. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. Customs officials will not be available at the ship during check-in to register valuables. We didn't have it, but my in-laws, who are gifting us the cruise, covered it for us. So everything you charge to your room (beverages, on-board shopping, hotel service charges, minibar, etc.) Cruise onboard credit: What it is, where to get it and how best to No smoking of any kind will be permitted on any stateroom verandah. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. ), taking into account all appropriate matters including, but not limited to, weather conditions, ships location, weight of the guest or his or her mobility device, etc. This will help prevent delays in obtaining pre Additionally, you can call the ship directly from the shore. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. And we usually spend at least $300-$400 on pictures alone, and several excursions and spa. If you do not want to use a credit or debit card, the ship will collect a cash deposit from you at time of boarding in the same pre-authorization amount. So now that they are not letting you use the non refundable in the casino, and since they use the non refundable OBC first, I wonder if this means that we can't charge to our account in the casinountil the non refundable is used up when you have both non refundable and refundable OBC? Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. The amount of compensation will be determined by the difference between the booked fare and the current available fare displayed on HollandAmerica.com the day the request is received by HAL. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. I think a lot of the confusion results from passengers wanting to reserve the OBC for the gratuities. At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. Capacity is limited for many activities, so book early using your Onboard Credit. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. Onboard Credit And just got of the phone with HAL to verify that all amounts are showing. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Yes there is no charge until the cruise ends, but we usually budget what our expenses will be. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Its funny you say this-we are going on a Celebrity cruise in March in a Sky suite with all 4 perks included. You are responsible for complying with the policies. Absolutely nothing is charged to your credit card until the final day or evening of your cruise. Other exclusions and terms may apply; void where prohibited. Conserving Water and Reducing Waste Water Discharges: We make the most of our water. All onboard purchases and services are charged to your account by using your stateroom keycard. On embarkation day, you will need to register your credit or debit card (Holland America Line Rewards Visa, Visa, Mastercard, American Express, Discover) in order to use your onboard account for shipboard purchases. CC Help Jenn Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. No additional deposits will be due until final payment. sigsky, February 3, 2019 in Holland America Line. WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a Powered by Invision Community. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. If these have not yet been provided, please ask your Stateroom Steward. Mobile Phones: Holland America Line, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Additional information concerning Customs matters will be provided during your cruise. Holland America Line Extends Military Onboard Spending Money Guests who have not completed the required check-in prior to departure time are subject to denied boarding. I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. Please verify your documentation requirements prior to sailing, but we highly recommend Green Card holders travel with their passport as an extra precaution. Birth certificates can be an original or certified copy. Please keep this in mind when packing. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). 150th Anniversary Celebration | 2023 Cruise Deals | Holland Any excess deposit will be refunded to you at the end of the cruise. While some credits are Your travel advisor can provide you with additional information if you are interested in this option. Additional communication instructions can be found on board the ship in your stateroom information directory. I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. Your stateroom keycard will be delivered to your stateroom. The ships estimated arrival time at the port of disembarkation is shown on your cruise itinerary. The luggage tags are clearly marked with your ship name. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Shops, or Services at the Greenhouse Spa. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. All of the Crew Appreciation and Service Charge payments made by all guests on all ships in our fleet are pooled, net of credit card transaction fees. Started June 21, 2021, By Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. If you receive a busy signal or message, please hang up quickly and try your call again. Any amount in excess of this allowance will be not be allowed onboard. I'm sure the staff would be grateful. Payment of any fines levied is the responsibility of the individual guest. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. Hope all HAL ships will soon have this. Earn Holland America Points on qualifying purchases you make and DOUBLE Holland America points for any Holland America Line purchases. And it cant be redeemed for cash. Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. documents, along with new luggage tags. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. Do Not Sell or Share My Personal Information. Dining venues vary by ship. Your baggage will arrive in your stateroom later that afternoon. Once completed, all guests will be allowed to disembark. Representatives are available 24 hours a day, 7 days a week and 365 days a year. I think they use this for special social events for the crew. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. I know because I checked. It goes toward expenses incurred on board. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Explore cruises to Australia, New Zealand, Asia, Panama Canal, Hawaii, Mexico, Pacific Coast and South America. You will need to provide health certificate documentation for the animal in your ports of call. If you reside in the UK please visit. Line ship. Most evenings smart casual attire is appropriate. The final amount billed may take up to 24-hours following disembarkation. Save my name, email, and website in this browser for the next time I comment. I'm not sure why this "issue" crops up every other week, and people go berserk. Keep these items close at hand in your purse or jacket pocket. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Holland America It is also your access card to your stateroom. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. Every decision we make starts with that basic rule. what port is grand world voyage in todayoage, what is included in a 7 day complimentary cruise, what is the address of the dock that the ship, what is the address of the dock that the ship is tied, How to Find the Best Binoculars for Wildlife Viewing in Alaska. Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. Can it go towards a pre-excursion hotel/transfers arranged thru HAL? You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. Holland America Line's 150th Anniversary Offer Includes an Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. Learn more, Self-care, anyone? Reconfirm any special requests with the Maitre d after you board. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. Our As You Wish dining lets you select the venue and style thatsuits you. When you board the ship, your account has already been activated and you may make purchases by simply showing your guest identification card and signing a receipt.
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