You'll then be asked to review the transfer. Theyll also need to get the AXS app. I am having trouble "accepting" my Electronic Transfer - Support How will I know if my transfer was successful? After the switch, you will enter the email address you use to access the community in order to reset your password. Yes To login, use the same email address you used when purchasing your tickets. Yes Article. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Then your friends can get in with their own phones using the AXS app. Terms of Service | The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Your AXS Mobile ID ticket will now show up. i had the exact same problem. Here we are. AXS Mobile ID allows you to manage . I was never able to get ahold of SH again. 2023 Crypto.com Arena. [deleted] 1 yr. ago. AXS | Complaints | Better Business Bureau Profile You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Select the tickets to transfer and enter the recipients information. How do I accept and access mobile transfer tickets? - SeatGeek How do I accept and access tickets sent through AXS? And you're done! AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. When your tickets sell, youll receive an email informing you of the sale. I purchased tickets for a concert back in February. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Manage Cookie Preferences Sorry we couldn't be helpful. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Transferring AXS tickets to a friend : StubHub Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. This will bring you to the page to confirm the correct email associated with the order. If they already have an AXS account set up the tickets will go in their account automatically. I had flown from TX to NY for this show with my friend. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). SOLD TICKETS VIA AXS MoneySavingExpert Forum Why can't I see my tickets in the App? - AXS Help Centre Click the Transfer button next to the event in your AXS account. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. You may also review your transfers and purchase history at AXS.com. Yes If you do not currently have an AXS account you will be instructed to create one during your purchase. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. If your friend already has an AXS account, the tickets will be transferred instantaneously. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. After completing the account information, you may buy, sell or manage any seats in your account. Tap View to access the barcode and scan in for entry. Can I have multiple tickets on one phone? When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. You've been successfully subscribed - thanks! Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Browse your upcoming events and tap the ticket icon for the game or event you would. We bought the tickets through AXS and we have no clue how to sell or transfer them. Do you know what number you used to contact AXS? Just follow the simple steps to make the tickets officially yours. Privacy Policy. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Tickets Seat numbers it lists 13-16 ? If they already have an AXS account set up the tickets will go in their account automatically. OR. Help us improve this article with your feedback. Usually there is a waiting period of a few weeks. How will I know if my transfer was successful? What are my options here? Mobile Ticketing Guide | Houston Rockets - National Basketball Association When its time for the event, they can open the app to show their tickets on their phone. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . If they already have an AXS account set up the tickets will go in their account automatically. Upcoming. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. To view your AXS Mobile ID tickets click on your initials in the middle. There is no fee for transferring seats and you are allowed unlimited transfers. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. AXS App FAQ | Crypto.com Arena I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Can seats be transferred to someone who doesnt have an AXS account? Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) After that, the tickets will be theirs to use with the AXS app. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Select the tickets to sell, and then set your price and selling options. AXS Mobile ID tickets are digital and cannot be printed for venue entry. You will enter your community username and new password and done! StubHub told me to call AXS and let them know this was due to the show being postponed. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Stub hub sent my hockey tickets for a las vegas game to axs. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? I have a problem with AXS Tickets Are you having issues? AXS Mobile ID allows for convenience, flexibility and security. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Stubhub tix not transferred to AXS acct, show is tonight Bought tickets for a group? I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Site Map | Yes No Still Need Help? As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. This is the QR code you will display upon entering the venue. If you do not currently have an AXS account you will be instructed to create one during your purchase. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. The Rockets App is free to download and available in the App Store or the Google Play Store. AXS Mobile ID FAQ - Las Vegas Aces Does anyone know how to do it through axs?? No paper tickets required. Many fans find it best to TRANSFER the seats to their guests prior to the event. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. When I buy tickets, do I have to deal with the seller? Its up to you! Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). and our Remember, your friends can always transfer tickets back to you. Click the Transfer button next to the event in your AXS account. Bought tickets for a group? axs allows you to transfer ticket you have bought from within the app. Press J to jump to the feed. Remember, your friends can always transfer tickets back to you. You will enter your community username and new password and done! Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Why did the venue decide to use AXS Mobile ID? Your guests will need to create an AXS account to receive tickets. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. There is no fee for transferring seats and you are allowed unlimited transfers. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Lindsay is the author of this solution article. Review listing information and choose Credit Card for payout. When its time for the event, they can open the app to show their tickets on their phone. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. For more information, please see our On the Review page, click the List Tickets button to finish. and need to send them to a friend, transfer the tickets through your AXS account. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Most mobile transfer tickets will not be immediately available. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. A full-service national event ticket marketplace. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Your guests will need to create an AXS account to receive tickets. AXS FAQs If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. AXS handles payment and delivery so buyers and sellers never interact with each other. Even if you call within 48 hours of your event, you will probably get no help at all. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. How do I transfer AXS Mobile ID? Help us improve this article with your feedback. So you can sell on StubHub or any other way you find. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. The tickets will be delivered to the buyer automatically. Transfer tickets to friends (for select events). why the hell can they just not send you the tickets in an email, as an option? The game is in 36 hours. Tap Tickets Tab (pull down on the screen to refresh if necessary). Click the Transfer button next to the event in your AXS account. Are screenshots of the barcode valid for entry? I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Select the tickets to transfer and enter the recipient's information. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Your Privacy Choices | Have mobile tickets and cannot find barcode. Overall, disappointing, but fair. Here's how it works: Click the Transfer button next to the event in your AXS account. Help us improve this article with your feedback. Official Tickets and Your Source for Live Entertainment | AXS.com Its up to the promoter, artist, or team if you can sell tickets or not. Never. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. If you see a Sell button next to your tickets in your account, you can sell them! Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. I had read on other threads that sometimes the tickets don't transfer until the day of the event. may not be valid. When fans have tickets they cant use, they list them for other fans to buy. Transferring Tickets. All Rights Reserved. Can seats be transferred to someone who doesnt have an AXS account? Yep! Press question mark to learn the rest of the keyboard shortcuts. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Did you find it helpful? If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. | Use the same email you use on StubHub. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Before following any of the steps below, make sure you download the Official Houston Rockets App! The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. However, we recommend that you transfer tickets to each person attending the event. it never happened. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Sign into your AXS Account and click Listings. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Click the Sell button next to the event in your AXS Account. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Select the ticket/seat you want to transfer and then enter the recipient's name and email address. i spent the next 2 hours trying to get the axs app to work and get my tickets. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Now we just want to get rid of them ugh. If your friend already has an AXS account, the tickets will be transferred instantaneously. Click yes, retract now.And youre done! AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. They should be able to tell you if the tickets are active. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. What are my options here? Follow the steps below to access the tickets: Did you find it helpful? Use of this website signifies your agreement to our. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Sorry we couldn't be helpful. The game is in 36 hours. Transfer Tickets - AXS Help Center What if my guests arrive at different times? No, tickets must be scanned through the Rockets App or the AXS App. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. The Fox Theater Foundation. What if my guests arrive at different times? Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Create an account to follow your favorite communities and start taking part in conversations. I purchased tickets for a concert back in February. How far in advance can I access my tickets? Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. If available, youll see the option to get tickets with AXS Official Resale on the event page. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". I tried calling axs.nobody was home. Nope. From everyone at Vivid Seats, we hope you enjoy your event! AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Stubhub assured me my tickets would be available. Also, to make it even more . Open the AXS app Sign in or create an AXS account. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Can anyone help? Trying to sell/transfer HS tickets on AXS Apparently it is actually AXS? With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Try to contact them on their Twitter account. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Its up to you! I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at.
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