12h17, I've downloaded the BT app and am now receiving my primary email on it.
Mail app problem windows 11 - Microsoft Community Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. I spoke to BT who have had a lot of complaints they said . 12h05. If you know of any successful resolution that is working, please let the forum know. Email as a contact option was discontinued as of April 3rd, 2019. 16h12, Announcements, Guides & Community Updates, Awful brand-new email app on Android - "We've updated you to our new, improved BT email service". When you change the password for your email account (ensure your password is secure and memorable), you must update it in the email app on your phone as well. So in the meantime, I am wondering if anyone else has encountered a similar problem in the past with BT email, if so was it rectified, and if so how. If your Samsung, Apple, or other branded device won't log on to BT email and it's down today for you, then others will be leaving their status updates below. The app will then connect to the email servers and fetch new messages for you. TIA, on User profile for user: Fast, easy checkout with Shop Samsung App. If you like, you can write something under Descriptionto remind you which email this is (e.g., "My work email") 21-02-2020 Sign in. It may be a problem with the email provider's server, your email account, or your network connection. You shouldn't be using Yahoo servers.
I'm having problems using my Apple device with BT Email The Token expired message is a genuine message but if you continue to get the message we will need to take a look at the account. Been happening with any email sent to a Gmail address for a month now, but emails sent to any address yesterday (1. As an app it is okay for reading BT email addresses without needing to setup server details. This situation is super annoying on my iPhone as it constantly puts live ads into my eyeline in my inbox and when you delete them they keep coming back.
Fix sync errors with the Gmail Android app - Gmail Help - Google Support account be migrated and will it proved to be the solution. I think most of us BT mail users are in the same boat at the moment. Thank you. The ads are embedded in my inbox accessed via the BT web-page which is the only way that I can currently access emails on any device.
Access your Btinternet.com BT Mail email with IMAP - Mailbird - edited I also have email access on iPad through Apple's native mail app, all with no problems. Thanks Matt 0 Ratings Reply Vicks1 Aspiring Contributor on 15-06-2020 12h17 omissions and conduct of any third parties in connection with or related to your use of the site. I'll leave the test account on my phone and check again tomorrow and for a few days. Deleted my previous bt account and yahoo account. Happens once every few months.Has to be a full buffer or software glitch at BT or Yahoo servers which does this. Teddy_B, call You can find his work on some of the popular tech sites out there, including but not limited to How-To Geek, MakeTechEasier, and Online Tech Tips. not good enough as a customer. Choose the email account where you have sync issues. Then, re-add the same account using the option in your email client. If you've forgotten your BT ID username or password, see: "I've forgotten my BT ID". How do you rate BT over the past 3 months? This is what you will get: - A brand new app - Designed specifically for our email service, completely BT-run and UK supported. I am not using the Yahoo settings for the app. However, you did mention that you have already gone through the whole nine yards or re-setting up the account; we recommend running the Windows app troubleshooter.
Email server not responding on Samsung phone or tablet Hi - I am no longer able to send e mails from my bt account on my phone or iPad when connected to the internet.
Fix a problem | BT Help Keep me signed in Help > Create new Email address > This will synchronise the devices and may fix the problem.
Visit our Cookie Consent tool if you wish to opt back in. Rebecca Field Emails aren't working. 14h58. Go back to: Help and support More options Ask the BT Community Contact us Scam calls BTYahoo accounts will not be migrated to BTMail - that was permanently stopped in Sep 2014. on Google, Yahoo etc. You use Android 6 or above. BT Mobile operates as a MVNO using the EE network. I am aware of the link below. I have a recent problem with my email service. by selection. Based on your description, you are using an Outlook desktop app that comes with an Office suite to access your account. When trying to use DeX, the phone will simply mirror its screen to the monitor. You need a compatible smartphone or tablet on Android 6.0 or above. Still have all my folders as linked to my email address, on on Please check our service status pages > Or select the problem you're experiencing below for more information: I keep being told my username or password is wrong My email address has been suspended Sorry, there is insufficient stock for your cart. 21-02-2020 If you're running out of storage on your phone, that may be why your emails aren't syncing (especially when trying to download an email with a large attachment). Select Change mailbox sync settings > Advanced mailbox settings. by Richard2001 on 27-04-2023 11h19 Latest posted on 27-04-2023 11h48 by Keith_Beddoe. 0 4 193 Last update 29-04 . 1-800-MY-APPLE, or, Sales and Also none of the links work in emails. emails sent from iPad dont appear in the sent box on the iPhone and vice versa. Keep me signed in. In this case, removing and re-adding your account to the app could fix it. Youll generally find this in 'Settings' or 'Tools'. You can review our tips for using the Iris scanner on your phone. 11h34 Select Manage Accounts and select your email account. 17h39, Ive solved it. If you can't find the app it means it won't work with your phone. Today I received a message on my mobile phone from BY saying my authorization token has expired.please re-enter your credentials (namely my password, as username already entered). Removing and re-adding your account from the phone: Mobile Outlook.com Ensure that the mail server settings are properly configured: Send and receive Outlook.com email from an app It's possible that there's a temporary problem with the email service. 14h10 on Deleting data and cache files won't delete your emails; your emails are stored on your email provider's server. The first time you use the My BT App, you'll need to log in using your BT ID and password. Alastair Mobile network has been down for the last two days, can't send or receive text messages or make calls, Tettenhall, Wolverhampton, WV6. This is not what MS are saying.
Solved: BT email App - BT Community Now that your emails are back up and running, you should make sure you're getting the most out of your email app. If it still doesn't work, click Restore. 10h11. 21-02-2020 Your full name. 02-11-2019 However, on the Yahoo app I was able to add sub addresses and had 3 accounts on it - can't see an option on this new app. The app should then automatically look for new emails and let you know when a new message arrives. Your phone's been sitting idle for hours, and you haven't heard a single tone for incoming emails. If you're not able to receive any emails on your Outlook app, we suggest that you try the steps below: Turning the device off and on. Jeff Howe Down 3 times in 4 hours,rebooting the hub keeps it going for 45 mins,BT shocking Watford location Wd197bp, Atul Patel I have a fixed lease line for broadband , down for nearly 2hr in RH117RY, Paulo Mazetto anyone having issues with BT broadband today? To get back up and running, and to maintain the security of your account, it's very important you follow all the instructions. Readers like you help support MUO. Most email clients have automatic sync enabled so that you can receive emails without any delays. If we've suspended your email address for any reason, you'll see an error message that tells you what to do. I had the same problem and spent nearly a week getting the problem fixed. Remember, precise steps vary from device to device. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. All postings and use of the content on this site are subject to the. You can fix this issue by opening your email app and entering your new password. Thank you, I have also reset my account. Iris scanning on your Galaxy phone uses biometric data unique to your eyes to keep your device safe, so only you can unlock your phone. BT support said known SIP outage. Can I cancel the BT package that I've ordered? FWIW, the issue is not a generic issue and clearly does not affect everyone. The same issue is facing me on my Amazon Fire using a 4.0 version of Outlook. I do not see any method to pull the same detail from BT Mail. arryn internets done itself in. An easy way to check is to log into BT Mail and if it shows BT Yahoo at the top of the page the account has not yet been moved over. Does anyone else have any ideas/info. You can fix this issue by enabling notifications for your email client (specific steps vary from one device to another): If you've been missing your emails because your phone wasn't syncing them, you should have fixed the issue using the above methods. There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. on Press and hold the Power key or Side key. Emails will not scroll down and links in emails don't work Is anyone having problems with the BT email app not letting you scroll down an email. However the app does not allow any SSL or authentication settings to be viewed or set. If it's a problem with the Mail app on Windows, let's fix it: Settings > apps > apps & features > select the Mail & Calendar app from the list > click the three little dots > advanced options > Repair. Ian Loughlin No Internet in Leyland, Lancashire. First of all Outlook the app has no connection with Outlook.com the service. There are no problems with Outlook on Windows laptop, or GMail and BlueMail as apps on Android phone. I also don't understand why there is a long-standing message about 'revamping the service' to remove ads. 21-02-2020 Type in the email address you want to add. 4. Go to Settings -> Manage Accounts -> Add account 2. This is what you will get: - A brand new app - Designed specifically for our email service, completely BT-run and UK supported. Email; Billing. Use the options in the app to do that; you can also head to Settings > Accounts, tap an account, and choose Remove account to take it off your phone. Your phone will begin to sync your data, including your emails. Welcome to the Community and thanks for taking the time to post. If so, justdownload the app for Apple, Note: The below steps are ONLY applicable if you haveapp version 1.1. You might also want touse the Display Name tosetwhatname is shown onemails you sendwhile using this app (e.g., "From: Jane, Architect") Help us to make recommendations for you by updating your product preferences. Forget the BT mail app, use Blue Mail. BT Mail app - Same issue since 11th January 2023. 01-11-2019 Visit the. There seems to be some disconnect somewhere which means that, as you both say, only web version now works. If so, please click on the link below and follow the steps in the "Add an account using advanced setup" section and see if that helps resolve the issue. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. I have to keep reinstalling the BT app. Chris Brown Total outage on fibre for RH19 for three weeks - all neighbours impacts - why doesnt this show as a BT outage? 19h13. If you get your BT ID wrong three times on the app or on bt.com, we'll lock you out for 15 minutes. When I log on to BT Mail I see the BT roundel with Yahoo mail next to it. Go to Settings, select Accounts from the left hand menu and click Add and about coming off Yahoo servers - when will this happen? Choose the email account where you have sync issues. I choose Outlook because I have it installed to pull my calendar and contacts from my Outlook.com account. Before you can log in with your BT ID, you'll need to activate it. Our service is currently operating as expected at the location you provided. This may be because these features won't work with all versions of our Hub. 1. From other posts on the forum, it is beginning to look like the problem is with Outlook for Android rather than BT for once, particularly as other clients appear to be working ok. Are you using the correct settings on the app? Roll on the next time! Tap the Account sync option to view all features that you can sync. I assume you are not using VPN, and a standard access. Leave it a random time from 1-3 days and do nothing, it fixes itself!
Email messages stuck in outbox - BT Community Once youve activated your BT ID, we suggest changing your password. The app fails with BT Mail so leaving it alone will not let me know when the problem is fixed. Having problems with Email App . I suspect that this is a BT problem, rather than an Apple problem. Saying it's new so that must be the problem. Choudhary Ateeq BT internet down in west park,Leeds. BT Mobile mostly serves professional clients. It sounds like not all the email accounts have moved over to the new BT Mail Platform yet. If you can see your webmail OK, then it's likely to be a problem with the way your email program is set up. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I want my BT services to be reconnected or have restrictions lifted. Mailbird 3 steps. There are unknown reasons why this happens, though use a different app the the Yahoo app, for example BlueMail. 02-11-2019 Follow these links to find the app on Google Play > or in the iPhone App Store >. Repeat log-in failures are most likely caused because the password in your mobile device, tablet or email program doesn't match your email account. I have contacted BT and so far, they have been unable to advise what has caused this and how to fix it.
Click the Sync button in the Mail app, at the top of your message list, to force the app to sync. Windows Mail 6 steps. Click here to download and start repairing. I presume it is BT and MS not communicating.
BT Email on the App Store To do this, you'll need first to remove your email account from the app. https://www.bt.com/help/email/manage-email-account/manual-settings/what-are-the-settings-for-outgoin on - No need to worry - our world-class cyber security protects your email to give you complete peace of mind.
Email Login Page - BT Broadband With regard the adverts, the link is all about BTMail - it doesn't mention BTYahoo.
BT down? Current problems and outages | Downdetector on this or in similar position, please? if using an app like BlueMail. Scholes Hall internet went off yesterday morning, reported it when I got home from work and have been told it could take upto the 27th for it to be fixed. If this is unusual, you might have an issue: your Android phone is likely not syncing your emails, so you aren't receiving any messages on your device. The BT Email app is designed to makehandling your emails quick andeasy. I may need to update or rollback via APK to a version that is not in PlayStore. Log in issues Sending or receiving email Problems with email Go back to: Email help More options Ask the BT Community Contact us Scam calls
Please don't give up with a client. (I put up a screenshot under another thread to show this as I was only getting unhelpful repeat advice to use the same instructions over and over - which get you nowhere). Remember to update the password everywhere else you use that account whenever you change the password. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. send you your account number in the post >, iPhone 4s or iPad2 and above on iOS 8.1 or later, Android smartphone or tablet on Android 6.0 or later, Log into the app using your BT ID and password, Set up a PIN. If any new emails are available, you should see them in your email client. There are no problems with Outlook on Windows laptop, or GMail and BlueMail as apps on Android phone. However, if you have sync turned off in the email app, you will stop getting emails on your Android phone. When I log on to BT Mail I see the BT roundel with Yahoo mail next to it. BT Email Help | Get support for your BT Email | BT Help Help and support Email BT Email help What do you need help with? 14h52 0 Ratings Reply Can you let me know what version of Outlook for Android you are using? At some point during one day a couple of weeks ago, the following issues seem to have started: missing virtually all sent emails from the account on my iPad since the account started, but not my iPhone similarly, logging onto web based email account, using different devices, my iPad, my iPhone, wife's iPad and . Keep me signed in Help > Create new Email address > 21-02-2020 It might even be a security issue with the device stopping account addition.
Solved: Email problem - BT Community ask a new question.
Solved: BT Email APP - BT Community I am using the mail.btinternet.com settings with the right port numbers. This forces your email app to sync, find, and download new emails to your device. 15h29. New updates fix many existing bugs in the app. Premier Mail - email addresses missing, unable to recently stopped receiving email payslips,although Re: All emails suddenly disappeared from inbox!! Re: Mail apps not working. Announcements, Guides & Community Updates. 15-06-2020 from the moment I registered for My BT I have not been able to access my email in my mail apps on iPhone. There is no facility on the BT website to just get a new password specifically for my email address. I will reset my account again, now, and if the app is still running properly tomorrow at this time, I will break out the champagne. !.
Solved: Problem with portal - Page 2 - BT Community Some of the images are offputting and not what I want in my emails eg sinister close up facial image of man in black balaclava (to sell home alarm systems). I have a recent problem with my email service. Facebook The Token expired message is a genuine message but if you continue to get the message we will need to take a look at the account.
BT Email on the App Store If it's been a while since you updated your email app, it's worth looking in the Play Store if an update is available. Del Boy Trotter, User profile for user: Log into MyBT to manage your email or check your bill. If you can't receive email on your iPhone, iPad, or iPod touch, If you cant send email on your iPhone, iPad, or iPod touch, Jun 3, 2020 12:44 AM in response to declan195.
Resolve sync issues in Mail and Calendar apps in Windows 10 Tap the three-dots in the top-right corner of your screen and select Sync now.
Why will Btinternet not work on Mail? Unhelpful "settings out 21-02-2020 15h19. If using BlueMail - when adding a new account - use Other. I have a fairly up to date mobile think its a 12 mini but the iPad is quite old, though not the iPad2, I think it is an ipad5 but it probably dates back to 2016. Very frustrating! 02-11-2019 The new account will now appear on both webmail and the BT Email app. Search for your email app using the search feature, or tap your account icon in the upper right and select. 3. If you have problems with sending/receiving emails, ask your questions here. Via
BT Email Help | Get support for your BT Email | BT Help Resolve sync issues in Mail and Calendar apps in Windows 10 Free standard shipping, exclusive offers and financing options. - edited Email server not responding on Samsung phone or tablet, Do Not Sell or Share My Personal information. I added a new account and chose other when asked for type of account e.g. Hoping for 4 hour resolution. I have been unable to send receive emails from my btinternet account . This board is the place to post your questions about BT Email. Junior Editor for Android, iPhone, Entertainment, and Social Media, ensure your password is secure and memorable. I also depend on the app to sync my contact and calendars from another source. * For Samsung Supplies information go to: * For S.T.A.R. Using Safe mode will help you figure out if the email app is causing issues with your phone. I have posted the problem on the BT Community, but have still to receive a reply. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
any proposed solutions on the community forums.
2. <3. It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight.
iOS Outlook app - not working with @btinternet.com Battery saver mode disables background syncing. Sorry to hear that you are having problems with the new BT Mail app. 21-02-2020 It's not a generic issue affecting everyone, it seems to be random what accounts it affects and how long it lasts. You can enable auto-sync from the settings menu of your email app. Tap the three-dots in the top-right corner of your screen and select. Thunderbird 4 steps. It is common for some problems to be reported throughout the day. Easy sign-in, Samsung Pay, notifications, and more! to make matters wors, Tony Hedley VM have confirmed that there are issues with BB in BL6. 15h13. Click Save, 1. on Mick Oldsilver Kane No broadband in Kettering Northamptonshire, Monday 10th April. 02-11-2019 You can then delete the account as necessary. Via If your emails aren't syncing because of such a bug, this will fix the issue for you: If your email is not syncing yet, you may have an issue with account configuration. There does seem to be a lot of people having issue with their iPhone client and access (though as I said before it could be due to the amount of iPhones in use). Many customers find that resetting their password fixes their log-in problems. For instance, linking me to a Microsoft support webpage that has expired, claiming that BT email doesn't work with these clients (it has worked until ten days ago, and continues to do so with my family's accounts and my other btinternet account), admitting it does in fact work on Windows (finally), but sending me instructions for a different BT must have fixed it! on The error you have been experiencing with the Mail app in Windows- in most cases- is caused by either an outdated SMTP server settings or the account password has changed. Check our detailed instructions for your favorite email clients. You need an iPhone 5s and above, or iPad Air 2/Mini 3 or later. Add your postcode or address for a more detailed view of what is happening at your location with BT, User denied geolocation access, please reset location settings and press allow to continue, Please enter a valid postcode or full address, An error occurred, please retry the request. Solved! Web mail log in. If your email won't sync on Android, we show you several methods to get your emails back on your device. If yours doesn't you can use Files by Google to delete files instead. Luckily, we'll show you ways to fix when your email doesn't sync on your Android device.
Email - BT Community StephenM No, but it does mean that at least they acknowledge there is a fault, and are working on fixing it. For security reasons, if you keep putting in the wrong email address or password, we'll lock your account for a short while. When your phone downloads an email, it takes up some space on your device's memory. So the question is, when will my Yahoo! Announcements, Guides & Community Updates, Re: Impossible to use client mail programs (Outlook on PC or Mail app on IPhone with my bt email add, Impossible to use client mail programs (Outlook on PC or Mail app on IPhone with my bt email address, Mail Client Issue with one BT Mail account-one last question to ask please. Ok, I won't say use "Other", but that is the correct one - e.g. 17h39. 21-02-2020 - No need to worry - our world-class cyber security protects your email to give you . If you've started using the new email service, download the app for free today and take your email with you, wherever you go. There are two ways to do this: Add account on the BT Email app 1. 15h08. If you don't have a BT ID yet, you can create one now > All you need is an email address and your account number, which you'll find at the top of your latest bill. provided; every potential issue may involve several factors not detailed in the conversations Announcements, Guides & Community Updates. Looks like no ones replied in a while. Forgotten your login details? I have seen one user report that he gets the 'Not Yahoo' prompt on his screen when setting up Outlook on his Android device.