Log in with your Optimum ID and password. If that doesn't work, reboot your DVR receiver by pressing and holding the POWER button for 5 seconds. In Task Manager, select More details. Windows 10 stores your game clips and screenshots in the Videos folder by default, in a folder named Captures. Change the video output resolution on TiVo Mini. E.g., I try to jump slightly backward, and instead it jumps 20 minutes forwardor I try to jump slightly forward and instead it jumps back 30 minutes or even into a recording I had been watching 4 hours earlier! How do I need to talk to get this taken care of? In the search box on the Windows taskbar, enter Task manager, and then select that desktop app. is that possible? 10:47 PM You can also move this to different places on your PC, including elsewhere on your hard drive or to external drives. This was set on TVkey and i changed it to the other setting, Samsung. If I choose a different recording it will play fine. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it!
TV remote working, but not pausing or rewinding. : r/Spectrum - Reddit If so let us know. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Some users also reported that deleting the temporary files also resolved the issues with the Game DVR, and thats the next thing were going to try: Thats about it, we ceartainly hope at least one of these solutions helped you resolve the problem with recording games using the Game DVR feature in Windows 10. I doesn't appear to have worked on this one. Anyone have any insight as to what the issue maybe? If you are having troubles fixing an error, your system may be partially broken. paul1277 post. Continue pressing the Resolution button until the TV displays a picture. The others, by component connection. I do not have this type of problem with any other streaming service. Plug the receiver/DVR back in on the third time and leave in. Select the option called 'Modify recording settings for this program' which has a wrench icon. Do you have a different device with the Spectrum TV app or computer you can use to go to watch.spectrum.net to check if you can see the recordings there?
Can't play recorded programs | Xfinity Community Forum Recording may sometimes work only once or twice. The proof that they knew about this issue was when they said I could have the same issue with new TV as it was an ongoing unfixable issue, which was sent to me by email from the UK CEO's office. Because this action fixed an earlier scheduled recording I rescheduled all my series including this one earlier this morning hoping it would proactively stop the missed recordings. Hope this helps, 09-11-2018
Really annoying DVR recording issue : r/OPTIMUM - Reddit How can I pause and rewind live TV using the Spectrum TV app?
Optimum | DVR See to it that the Record game clips and screenshots using Game DVR setting is turned on.
I do wish Samsung would get this right. Confirm your recording settings by pressing the Menu button on your remote. Please try again later errors that lock me out of playing a recording when I have the time to watch it, which is he whole purposes of doing a recording, are especially frustrating. Another annoyance is the way the fast forward works, or rather doesn't. Unfortunately there is no way to recover programs that did not properly record. Invalid Optimum ID, please complete all fields. Right now, the challenge to Spectrum is getting Cloud DVR to hold onto its reliability over extended periods of time, And for many customers with Cloud DVR service, that has not happened yet. Even if I turn off the cable box and back on again, it will always do that when I select that particular show. NVIDIA: GeForce 600 series or later, GeForce 800M series or later, Quadro Kxxx series or later. The telephone assistant didn't seem to understand the 'one connect' or how it related to the tv. It looks like I will have to oversee all of my series scheduled recordings to catch the ones that should be recording but dont or cancel them all and reschedule them. California Consumer Do Not Sell or Share My Personal Information, California Consumer Limit the Use of My Sensitive Personal Information.
Fix issues with your U-verse TV recordings - AT&T For example, Penn and Teller Fool Us airs 9pm-10pm. Please try again in a few minutes" on the DVR or "Playback Issue: TVAPP-00353. Monday, December 27th, 2021 3:00 PM Closed Can't play recorded programs I'm unable to play recorded programs, either through my DVR or through the Xfinity streaming app. The DVR issue has been occurring for about a month. Sign into manage your DVR and TV features. 12:26 PM DVR will NOT record shows on certain channels HELP! It seems to fail quite randomly, sometimes OK others - no! Click hereto learn more about DVR DVR Phone Voicemail Voicemail Call history Call History International International Call waiting Call forwarding Guiding you with how-to advice, news and tips to upgrade your tech life. In case your game isnt compatible with the Game DVR feature, you can either leave it be, or look for a new varsio of the game that actually supports this featue. Yep I had that multiple excuse until I pointed out that I had the same problem with the built in freesat recording, which I believe do not use multiplex. I have a Roku device that I primarily use, Android Phone/Tablet devices and Windows 10 PC / Firefox. We will debit . This is the same brand, size, and type of TV shes had for a while, but this specific TV is new and was purchased June 20 2020. att.com. TV Forum requires membership for participation - click to join, #DVR #won't load #cannot view #recorded show. Things are looking up. I never have any navigation problems -- other than the typical lack of precision -- when watching recordings, ONLY with live TV). If you're having trouble fast forwarding through recorded content, including ads, follow the steps below: Exit your current stream. I have tried rebooting my devices, the router, the gateway modem and the problem persists on the on recording. I called tech support at Spectrum and spoke to 2 very nice gentlemen but neither seemed to have a clue as to why it happened or what they were doing about it. I had two recordings. Reconnect the power cable to the Digital Box. Plus, manage your DVR recordings anywhere on-the-go. It just appears to randomly occur. I agree, this CDVR issue seems to be similar to that of a week or two ago. Guess what the new telly did the same.
Smart Resume for Fast-Forwarding Commercial Breaks in Select DVR Recordings Although Windows key-based Game bar shortcuts may not work on tablets without an attached physical keyboard, you can create your own shortcuts that make use of keys available on the virtual keyboard. . Not associated with Microsoft, Customized shortcuts for Game bar not working, Xbox game bar not working/not opening on Windows 10/11 [Fix], Netwbw02.sys BSOD Error: How to Fix It on Windows 10 & 11, Mfc42.dll Missing: How to Fix Or Download It Again. I recommend rebooting your modem and running a speed test to verify your internet is working well. In the DVR settings, the show is set to record 9pm-10:03pm. I also noticed that this issue depends on the app. Error messages like that are frequently caused by internet connection issues. Choose Open folder to see your captures in File Explorer under Saving captures. Have you tried logging out of the app and rebooting the equipment to see if the issue still occurs? Do not ask or give PII. You can also record the last 30 seconds (or whatever time you picked) using the Windows logo key + Alt + G, provided you have already turned on background recording. and can't play the recording.
Has anyone been having major problems with their Cablevision DVR? We have a 32 Vizio smart TV. Enjoy Optimum TV on any device and turn every screen into a TV. I was advised it was a Freeview issue, not Samsung's fault, but when pointed out the same happens with the built in freesat they went quite on that. Cloud DVR remains a work in progress and seems to be hit and miss around the country. U-verse TV. I then disconnectedthe phone from my WIFY and restarted it andthe app using my wireless data. Reinstalling the app may also help. If you do a factory reset sometimes works for a week.
DVR recently started buffering before playing recorded shows. Why has Unlike the boxes, cloud DVR is extreamlly depdent on reliable Internet signals and equipment. U-verse TV Equipment. Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. Privacy Policy. Also, check your Game DVR settings by selecting Settings in the Xbox App and clicking Game DVR. Had a new one connect, new main board fitted, it worked for a week then stopped. 09-11-2018 Sign in or register to get started. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? I know its been a couple days since you last reached out. The pattern seems to be good for two weeks, bad for a week, good for two weeks. Also a couple other programs scheduled to record later today are not showing up. It really just seems to not be working properly.. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please try again". What's happening? AMD: AMD Radeon HD 7000 series, HD 7000M series, HD 8000 series, HD 8000M series, R9 series, and R7 series. Seems like I have to reboot the box a lot more often these days. Select 'Recordings' to pull up all of your recordings. I would like to advise that our team has opened a ticket to work toward a resolution on this issue. The help offered is very basic ranging from 'is the hard drive the correct one' to 'is the hard drive plugged in'!. If you're not sure how to do that, follow these instructions: Right-click on the taskbar and go to Task Manager. You can also select Win + G in the event that the shortcuts do not work for a full-screen game. I have been recording programs on DVRs since 2005, and unless the power was out, never had a problem. (My usual reason for rebooting is to stop erratic behavior when trying to rewind or forward live TV. This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! My mother always manually sets her DVR programming. When I go to the live show, it says it is recording, but its not.
PDF DVR for Optimum TV. This is my second go-round with Cloud DVR - I used ATT for a year before switching to Spectrum (only because their CDVR more than doubled in price) & ATT was 100% reliable in recording/storing/playback.. Athough CDVR technology does have the ablity to outperform all other methods of recording, Spectrum just can't seem to get with the program. Invalid Optimum ID, please complete all fields. Select Settings from the Start menu then go to Update & security, and select Check for updates. Last night, and continuing into today, I started having the same problem -- and workaround (not that I should need one) -- when trying to set other recordings.
Fix: Xbox Game DVR doesn't record games in Windows 10/11 So disappointing. There is no one else around to manually erase them.
DVR Troubleshooting & Recording Help | Sling TV Help If I choose a different recording it will play fine. This problem can be solved by using the Windows logo key + Alt + R to start and stop recordings. Manage and delete. Message edited 1/18/2013 10:45:04 AM. Please try again later.
04-12-2018 And now to top it off the RCD-1007 and WLP-999 errors are back on a couple recordings. Try these quick tips: Restart your U-verse TV receiver (DVR) by holding down the POWER button for 5 seconds, then press it again to restart. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. There really should be monitoring teams for cloud DVR services in areas with wide clusters of problems for about 30 days of monitoring. Slide open the battery cover and insert the batteries. If the guide does not appear on HD channels and you are using non-HD cables (e.g., coax or RCA cable), you will need to adjust your settings (see Why doesn't the menu/guide come up now that I have an HD/DVR receiver? 21-01-2018 I would have the issue in the Android TV app, but if I launched a web browser or used the Android app on my phone, the recording would play just fine. I don't really get Spectrum new customer I was told they are the best and their app and dvr are error riddled. We can't get your messages right now. I'm spending too much money on an unreliable service and I am not happy about it at all. You can select these functions and they will show in the scheduler however no notifications are received or recordings started. Use the power cord to connect Optimum Stream to a wall outlet. I'm having this issue and none of these tech support agents don't know how to resolve this issue or seem clueless. The programs were for Home Again recorded on a local channel. TV.
Optimum | No Dvr Access Power cycle your DVR / NVR. If you want a response from the company it is best to contact Customer Support. I am going to send a private message from our Community_Help handle to request further information. Then choose Game DVR and enter your preferred keyboard shortcuts. And it is recording repeat episodes, when I always set the DVR for new episodes only.
DVR not showing recordings AND 100% full | AT&T Community Forums Well we have a couple of advice for you, if that happens. It does not appear to be one particular channel or program title. the CDVR. If you go to the guide or scheduler after the start time of the selected programme the viewing or recording . To fix the issue, restart Game DVR: So, if you cant record your gameplay using Game DVR, maybe you should try using a different software solution for this task. If you should need us for anything else, please do not hesitate to reach out to us! Copyright Windows Report 2023. If I do a Spectrum speed test when I am having issues with a recording I typically get a Download speed over 200 Mbps and an Upload speed over 20 Mbps. 09:20 PM By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Please try again later errors that lock me out of playing a recording appear to only affect one recording. in.
(Although I note that the red dot WAS showing on the X1 app on pc and phone.) Having trouble with a U-verse TV recording?
Some DVR Recordings Won't Play Back, Others are Fine I've noticed it helps a lot to set to record . Samsung admit it is a non repairable problem. Very frustrating. This has been going on for a bit and I know she did call Customer Service at one point and all they did was remotely reboot the box and it didnt fix anything. Please try again later. Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. Plug the DVR back in. Optimum TV app. I went intoMenu , then Broadcasting, Expert settings then TVkey Interface , then Guide. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I'm unable to play recorded programs, either through my DVR or through the Xfinity streaming app. I can see the recordings saved on the DVR and on my app, but when I hit play, I get "Sorry we're having some trouble. On the guide it speared the program was recording but at 3:10 it was not showing up in the recording list. Also - it is so annoying to get to the "record this episode only" option.
Why do some of my DVR recordings disappear? - AT&T Community Forums Press the down arrow button once then the up arrow button once to select the filter options. We are very happy to hear that and were able to assist! Please let us know in the comment section below if we somehow missed any issue known regarding Game DVR. Even if I turn off the cable box and back . This article covers common troubleshooting steps to help resolve DVR related issues. At 6:20 or so it did not appear to have started recording even though it had the double dots on the web page guide indicating it was scheduled. If the problem persists, unplug your receiver and wait 15 seconds. Hi there! Has Spectrum done any surveys on the customer satisfaction of the CDVR? I couldnt believe a 1 month old TV could have failed somehow (the hard drive is fine) and felt a setting must have changed somehow.I tried this and it worked for me and sorted the problem. Troubleshoot & Resolve Tool on U-verse TV, Restart your U-verse TV receiver (DVR) by holding down the. Custom keyboard shortcuts may sometimes not work because some games block keys. I can't fast forward through my Cloud DVR recordings. Invalid password, please complete all fields. This must be taken into consideration. Recordings are not showing up until several hours after being recorded. This brings up the recording options. This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. where they appear to be coordinating with an engineer. Technical support is no help. Trouble Canceling a DVR Recording. I sent screenshots and info to the Community_Help handle message. Copyright 1995-2023 All Rights Reserved. Learn more @OptimumHelp Optimum Stores Report Abuse | Accessibility | Storm Preparedness | Legal Compliance Service Terms & Info | Copyright Policy | Privacy Notice | About Altice USA Posted 1/18/13 10:44 AM This same thing was broken 11 days ago now its not working again? The problem also happens on our remote receivers when playing a recorded program. Please let us know if you continue to get those errors.
TiVo Mini Troubleshooting: Streaming/Connectivity Issues (Live TV As I said Samsung knew about this but their support would not admit to it and messed me around for about 5 months. Will do time shift but not scheduled recording. Guess what, my TV has packed up with scheduled recordingsno longer working, no 5 min notice of recording and no recording then taking place. Samsung have been pretty useless. Game DVR recording is a great addition for all gamers in Windows 10. I had one series recording that was scheduled to start at 6:00 am this morning. I record "The Voice" and other singing shows. I am experiencing the same issues on all devices.In an effort to do some problem analysis I used my android phone to try to play the recordings and had a similar error message Recording UnavailableWere sorry were unable to play your selection. Has anyone experienced anything similar or able to suggest anything that may help us fix this? Can you tell me if they are working on my CDVR? SO FAR this fix has worked, it immediately then showed new scheduled recordings i tried to recordin "Recording and Scedule Manager", the 5 min notification of a recording dueis nowback and it has successfully recorded everything i have in scheduled recordings for at leastso far 1 week ( around 30 recordings ). I knew it was not the USB drive because it would do time shift and record what you were watching.
I suppose I have a claim under the sale of goods act against the retailer (Currys) but Samsung support really is a case for BBC watchdog! I'm watching on Roku tv's and I've noticed that the series / shows that were supposed to be recorded yesterday and this morning are still listed under the 'Scheduled' tab, and they did not record. Then, press the POWER button again to turn the DVR on. That post suggested that i retune the TV , not automatically but manually (under broadcasting , then expert settings).
Recordings from DVR are pixelated and - AT&T Community Forums It is doing a lot of strange things. Recorded show won't play on DVR. Press PAUSE while watching any channel. Heads up friends! Unplug the receiver or DVR power cord from the wall or back of the box. :), Can you please send us a private message with your full name and full service address to get started? I've been able to watch recorded NFL games of my local team, but these three recordings I had issues with were not my local team.