The sale representative told us that it was really easy to rent the weeks that we just have to contact one of the Re Sale companies on the list they gave to us. I can attest that what we experienced was pretty much the same of the many previous reviews posted, except we did not buy, fortunately. What we are disputing is how the contract was achieved, something that we've stated in each of our posting but something you refuse or can't address without admitting culpability. They told me two different stories when asked them about the resale price of our t.s. The value-added packs included a 750ml bottle of Del Maguey Vida de Muertos mezcal and four copitas. I would like to join. The vida sales rep told me that this was not an issue at all, that we could easily sell our shell timeshare through a recommended broker for cash and that this was a plan that many of their members sucessfully used. We wish to retract the above post. JW. That was a big mistruth! Although the contract says its not to be purchased for investment, the sales team made repeated assurances that rental income and the resale of the Shell property was not going to be a problem. We have the absolute legal right to seek assistance, they are accustomed to taking advantage of unsuspecting consumers and we are just trying to level the playing field and get someone who know what they're talking about. That was a big mistruth! He started a sales presentation, in which we were adamant we were not interested. Please don't get sucked in like we did. In the paperwork, there is no directions on how to donate these certificates to Make a Wish Foundation in order for us to get our certificate credits. That being said and as stated in your contract, remember the company makes no representations regarding the market for vacation ownership rentals or resale, nor recommends buying this product for rentals, resale or investment. We found out from Mexican family members during Christmas that it is also ILLEGAL IN MEXICO to not have spanish language contracts especially for mexicans on national territory as the law clearly says. Vida Vacations Selling Deeded Timeshare? The Deed: If you think you own a deeded interval of time with Vida Vacations you're sadly mistaken. He went on to show us a document that said Nuevo Vallarta International Sales Department Exchange Database was showing 107 sales that ocurred in the last 12 months of the same exact Club intrawest timeshare. RUN!!! In short, our first 36 hours or so was a nightmare and very much in line with an article we read later describing how people are "taken hostage" who visit these places. I was able to get approximately half my money back in 2011 for a downgraded contract with an offer of downgrading my contract to a one week suite, but I am still in the hole for $7600 and unable to sell my contract to anyone else due to the assignment clause number 6. The whole process, from the 20-30 minute cab ride, twice, to the 3 hours of lunch and sales, put us at about 4 hours. The class action lawsuit filed in California against the company back in March 2008 accusing El Grupo Mayan Palace of bilking U.S. citizens of "hundreds of millions of dollars" in Mayan Resorts timeshares, using "high-pressure fraudulent sales tactics that are comparable to the worst tactics ever employed by used car salesmen in a Hollywood movie."
[Resolved] Vida Vacations Review: timeshare scam - Complaints Board To be clear Cirque has nothing to do whatsoever with the sales practices the Mayan usesnot at all. The old contract was cancelled when the new contract was put in place. They used the same tactic with us, since I speak English the sales representative tried to use me to verify his statements but it was very tough to concentrate on our 2nd old daughter who needed to be taken care of and also to read a contract in English meanwhile be holding a verbal conversation in Spanish. I request that Vida Vacations provide a letter in writing that this resolution has occurred with the appropriate details. connected to all exchange companies, even small luxury hotels. Yes I'm sure you have great benefits, but to say for the umpteenth time Vida sales reps sold me on the rental income and the resale of Shell. the contracts say we are only buying what is registered for 10 years. I asked if they were all available at the cost of $499 per week. If you are reading this, and within your 5 days to rescind, do so! [protected]@aol.com. Read full review of Vida Vacations and 1 comment, Read full review of Vida Vacations and 3 comments, 100 yr contract does not have Profeco registration #, Read full review of Vida Vacations and 5 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I DO NOT TRUST THEM!!! Vida contends that they are absolutely within legal bounds to train their sales teams to misrepresent their product and if the victims of this misrepresentation don't realize it after a usually 6 hr presentation Vida is not responsible. My husband and I purchased with Vida Vacations Club-Bliss Resorts in Mexico and have now found out with the help of family members that we were given two contracts, one for 10 years and one contract for 100 years. She is incorrect in that these monies were to be applied to her previous contract and the residual applied for future use fees. If you can accept the high price the experiences at this locations are top quality. This was over a month ago and we have heard nothing at all from the resort. We look forward to hearing from you to provide you all the information you need to start using your vacation club with us. Its just a joke. was worth 42, 900 dollars if we were interested in signing it over to them. 84% of employees would recommend working at Vida Vacations to a friend and 79% have a positive outlook for the business. We could get up to $5000 a year if all 10 are auctioned off and any money collected gets put on a Vidanta visa which we would collect when we go on a vacation at a Vidanta property. But this my friends this is a flat-out scam. We were informed we did not purchase what we thought we had purchased - the Grand Mayan. to find out its value. PHONE: 800-964-7246 (From Mexico) 1-866-888-0587 (U.S. and Canada) +52 (322) 176-0660 (all other countries) email:
[email protected] Gained: Breakfast, tour of property, water view from best balcony, discount on resort fee (keep receipt.). 1-866-888-0587 (U.S. and Canada) +52 (322) 176-0660 (all other countries). Christie. My wife is retired now and may be forced to go back to work since we were led to believe that this would only cost us under 7, ooo dollars. Who knows if that is true either? It is still right to use, you "own nothing", it's still a lease agreement. as we felt we were led to believe. Saturdays: My experience with Vidanta Nuevo Vallarta is pretty much the same as the others. Emails found on company website
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[email protected] 98% hr 0 0 The worst of the worst of the worst timeshare you could possibly imagine. This is what they do to anyone wanting out of their contract and this is how they try to keep a 4* rating. this was not what the sellers told us. We kept saying no, no, no. Their position is we should have been aware that their sales team was allowed to promote a benefit that was proven to be useless. ConsumerAffairs is not a government agency. We bought for the wrong reasons because we were lied to. Whenever, I call, a voice came to say 'hold on' and phone went dead. Ill say it loud and clear: The Mayan Palace/Vida Vacations is a giant FRAUD IF YOU ARE CONSIDERING A PURCHASE OF THEIR VACATION WEEKS, WELL STAY AWAY. View customer complaints of Vida Vacations, BBB helps resolve disputes with the services or products a business provides. Ms. Rose I urge you to reconsider your position, Ms. Gines, Vida sales reps trained by Vida management conned me into believing that rental income from this purchase was a certainty, and I believed them. The free stays theyll pressure you to upgrade and spend an arm and a leg to do it. Vida Vacations is the exclusive selling agent of private club memberships that allow access to a collection of the finest resorts, spas, and golf courses in the world, including the exclusive Vidanta destination resorts: Grand Luxxe, The Grand Bliss, The Grand Mayan, The Bliss, and Mayan Palace. That is not how it works. After a short time salesman came back and said congratulations, they accepted your offer,
Vida Vacations | Complaints | Better Business Bureau Profile Thus we contend the contract you mention is invalid. They said that their concierge would handle everything, all reservations, with the exchange companies. It may or may not occur that the timeshare weeks are rented since the agencies do not buy them back from us in the beginning of the year as the sales representatives said. Everything appeared great but their prices were expensive and we said no thanks. That's a rip-off for a week!!!! weeks for 2, 600 dollars per week and that they are not a hotel or timeshare and had companies to assist us. Everything sounded great but their prices were very high so we said, no gracias. I also had a horrible experience with them. No place in the contract does it say there are limits on where/when those weeks will be. Unfortunately the saga with Vida vacation goes on another day.We are trying to resolve this offline but Vida insists that they are within there legal rights to support a process that trains sales reps to present benefits such as rental, resale and now there latest scam is presenting their Private Residence Club as deeded property, another lie. We accepted since they said it would only take 90 minutes. I still have the credit card bill from the old contract. Yes, our fault in the first place for purchasing, but according to our contract, we had 5 days to rescind. Guests So, my request was a follow-up as I had not received any final paperwork regarding the matter. I was reading some articles about this fraudulent resort and they really helped me to understand a few more things. I lost a whole day of vacation 9:30am to 5 pm and got the runaround at the resort when I asked for the person in charge of sales at every desk and person we encountered. The Customer Care Center is now open Monday to Friday 9 a.m. to 8 p.m. and Saturday 9 a.m. - 3 p.m. CST. Concierge service: Fraud requires an outright lie, or substantial failure to state a material fact about an important part of the contract. What the company does say is that those promises made by the sales team are not consistent with the timeshare contract, and therefore Vida will not support the representations made by its sales teams. The finance manager gave me all guarantee that they are ligitimate and that is how vidante vacations do their business. ; Desarrollo Marina Vallarta S.A. Have any of you who have been scammed contacted Profeco or engaged any legal help that has led to success and if so let us know? Customer Support Representative. The Customer Support Team. That club freedom is useless unless you are a millionaire. http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/. You may trade-in the RTU contract to purchase a deeded property, which means you need to spend a lot more money, the RTU equity that you would use to buy a condo cannot exceed 20% of the purchase price. This comment was posted by a verified customer. He said it would be easy to liquidate at the lowest price of 19, 200 dollars. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. 7 weeks- 2 red, 2 holiday 4 international weeks When I questioned this I was told I was wrong by Another person, manager. Enjoy reading our tips and recommendations. Platinum for a week is $699 to $899 and I am currently $850 - $1900 for a week in the basic plan. Ask for a standard contract to review while they are doodling. Last, boundaries, will Vida not take responsibility for inducing clients into a contract with lies and deception? Surely this post will be followed by a standard copy/paste comment from Karen Rose stating how they what to work with us so we can enjoy the benefits of our agreement, not the benefits vida presented to me the day I bought. The agencies have now confirmed that if the timeshare weeks are not rented then we do not get any money. We went back to our resort and searched the reviews, and as we thought, this is not a reputable company. They said that their concierge would handle everything, all reservations, with the exchange companies. They also sold us a suite in the Kingdom of the sun which is still under construction. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. presentation. The resort employees (maids, restaurant workers, etc) are wonderful and go out of their way to help. Sent emails, nothing in return. We already had a program at Palladium and were still paying on it. My husband and I were scammed by Vidanta/Destnos Umlimited!! Here is another issue I have and that's the Ambassador Program. The must continue to honor these contracts even if they do not offer them anymore. I am reaching out because we were lied to!! Copyright 2023 Consumers Unified LLC. As incredible as it sounds it's true. It sounded great but I was a bit suspicious so I asked to keep the sellers paperwork where it shows..Concierge. What can be done? Upon looking them up online, one was worse then the other. We signed a new finance contract and paid a new down payment.