Mesmerising beach & city stays in over 200,000 hotel & resort properties worldwide. A Future Cruise Credit (FCC) is essentially a voucher for future travel. If I cancel a reservation using Peace of Mind can I use my FCC to rebook the same sailing? So, let's address the cost side first. This is one example of our focus on finding the right balance, which is critical to keeping our brand's value propositions intact, maintain our incredibly loyal past guest days, and continually attract new cruisers to sail on our world-class fleet for what we believe is the best vacation experience in the world. And, Steve, thank you for the kind words at the initial start of your question. Just trying to get comfortable with how you get there.
I have full confidence in the management team and their ability to take this company on to its next chapter. Is that still the intention? Get stock recommendations, portfolio guidance, and more from The Motley Fool's premium services. These ships will further elevate and cement Oceania Cruise's leading position in the upper premium cruise space. Attachment of email from current FCC owner authorizing transfer. The top-voted question we received this quarter was, what are the three main action points the company will take to ensure growth in the year ahead? and related brands, logos and marks are registered trademarks and/or service marks in the United States and internationally. And congratulations to Frank and Harry, to both of you, with the changes. Malaysia
But rather, that we will be even more strategic and data-driven when making these decisions to ensure we are investing where we see the highest returns and most impact.
Future cruise credit guide: Everything you need to know - The Points Guy They either make their own air arrangements or they make air arrangements through us.
How to Transfer Cruise Ship Credits | USA Today NORWEGIAN CRUISE LINE Norwegian Cruise Line has a unique CruiseFirst program that allows anyone to put down an open deposit for a future cruise right from the website, even if you haven't ever cruised with the line. That's $1,500 in extra value -- a 37.5% return on the original payment of $4,000 -- just for letting the cruise company hold onto the original payment for another year or two. The value will be included in the POM-NRD credit that was issued. Ancillary items include Bon Voyage gifts and celebration packages, pre-purchased dining, or beverage packages (those not part of FAS promotion), water packages, purchased on board credits, pre-purchased internet, or photo packages. Your original Future Cruise Credit can be applied to Pre-paid service charges, Beverage or dining gratuities (if part of the Free At Sea promotion selection), Air purchased through Norwegian Cruise Line, Hotel purchased through, Norwegian Cruise Line, Cruise tours purchased through Norwegian Cruise Line, Pre-booked and pre-paid shore excursions, Transfers, Essentials, Booksafe Standard or Platinum Travel Protection insurance (if purchased on the original suspended reservation). But as Mark just discussed, we believe, over time, this actually is going to be EBITDA and margin-accretive. And that's simply is a matter of, you know, when we sell the ticket to the consumer, we sell the air at what we believe are going to be the best projected prices. The Future Cruise Credit goes to the individual guest on the reservation. But, you know, Q1 finished up at 101.5. So, we are marching toward that. But it's a bit early for us to give additional color on that. Just on the second half net per diem, you know, it's implied a decent step-up in the second half. The FCC is applied to an active and existing reservation. So, there's always going to be some puts and takes until when you actually purchase the flight where you may have some variability in there. Are any costs refunded instead of being included in the FCC? A Future Cruise Credit (FCC) is simply a voucher for future cruise travel. IMPORTANT: To learn more about how to prepare your clients for sailing please visit the pre-cruise requirements page at www.ncl.com/prepare-for-your-cruise/2021 for all required documents and protocols. How long will the Peace of Mind policy be in effect? How long do I have to redeem my POM future cruise credit (FCC)? Thank you, Frank. Thailand
Taiwan
ATAS Travel Accreditation No: A11156. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I also want to express my sincere appreciation to our loyal guests, valued travel partners, lenders, shipyards, investors, analysts, and all of our stakeholders for your continued support and partnership over the years. Is there anything the Peace of Mind FCC cannot be used for? Thanks for taking my question. Include the following information in the comments field: Completed FCC transfer request information as listed below. Thank you, Jessica, and good morning, everyone. This website uses cookies. Your Future Cruise Credit may be used towards the base cruise fare of a future cruise booked within its expiration date. So, I just want to point out that that's not necessarily a change from last quarter. On March 29, Norwegian Jewel will return to operations from Civitavecchia near Rome, in Italy. What happens if the cancelled booking had a previous FCC applied? Beverage or dining gratuities (if part of the Free at Sea promotion selection), Flexible air purchased through Norwegian Cruise Line, Hotel purchased through Norwegian Cruise Line, Cruise tours purchased through Norwegian Cruise Line, Essentials, Booksafe Standard or Platinum Travel Protection insurance, Dining/beverage packages that are not part of the Free at Sea program, Internet packages that are not part of the Free at Sea program, Onboard amenities such as: Bottles of wine, bon voyage gifts, celebration or photo packages. And we simply executed some of those initiatives quicker than we had anticipated. Shifting our attention to guidance, our outlook for the second quarter can be found on Slide 14. What happens if there is a difference in cruise fare between the FCC and the booking? Pricing and yield are both expected to increase in the second half of the year, with the fourth quarter exhibiting the strongest growth versus 2019. Disney Magic, Disney Wonder, Disney Dream and Disney Fantasy If your Disney cruise was canceled, you can opt for a future cruise credit or refund . Depending on the cruise line, an FCC will likely not cover future charges such as: 19952023, The Independent Traveler, Inc. .css-18jw8gc{-webkit-appearance:none;-moz-appearance:none;-ms-appearance:none;appearance:none;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;position:relative;white-space:nowrap;vertical-align:middle;outline:2px solid transparent;outline-offset:2px;line-height:1.2;border-radius:var(--chakra-radii-md);transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-normal);height:auto;min-width:var(--chakra-sizes-10);font-size:var(--chakra-fontSizes-md);background:none;border:0;color:black;display:inline;margin:0px;padding:0!important;font-family:var(--chakra-fonts-Roboto);font-weight:500;padding-top:0.625rem;padding-bottom:0.625rem;-webkit-padding-start:1rem;padding-inline-start:1rem;-webkit-padding-end:1rem;padding-inline-end:1rem;}.css-18jw8gc:focus-visible,.css-18jw8gc[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-18jw8gc:disabled,.css-18jw8gc[disabled],.css-18jw8gc[aria-disabled=true],.css-18jw8gc[data-disabled]{opacity:0.4;cursor:not-allowed;box-shadow:var(--chakra-shadows-none);}.css-18jw8gc:active,.css-18jw8gc[data-active]{border:var(--chakra-borders-none);background:none;}.css-18jw8gc:hover,.css-18jw8gc[data-hover]{border:var(--chakra-borders-none);background:none;}.css-18jw8gc:focus,.css-18jw8gc[data-focus]{border:var(--chakra-borders-none);outline:2px solid transparent;outline-offset:2px;box-shadow:var(--chakra-shadows-none);}Cookie Consent, Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation. Korea
An email from the current FCC owner requesting the transfer to be made must be included when submitting the transfer request via https://www.ncl.com/case-submission Insurance FCCs and 10% bonus FCCs are not transferrable Once the transfer takes place, the receiving guest is now the owner and the previous owner cannot request a transfer back. During the quarter, gross onboard revenue per passenger cruise day was nearly 30% higher than the comparable 2019 period. NCL Future Cruise Credits are non-refundable. Why Norwegian Cruise Line Stock Jumped Monday, 4 Reasons to be Bullish on Norwegian Cruise Line Stock, 1 Growth Stock Down 80% You'll Regret Not Buying on the Dip. But we're happy with both occupancy and price, especially for the key summer period. The only exception is if the current owner is requesting to transfer back to the original owner that the FCC was issued to. As a result, growth is in line with our expectations, with net per diem increasing approximately 5.5% to 6.25%, and net yield expected to increase approximately 2.5% to 3.25%. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Once added to your profile, Future Cruise Credit can then be applied to any existing booking or newly created booking. which gives us confidence that we can achieve this sequential improvement in year over-year-growth. How is the Future Cruise Credit protected against future cancellations? Cancellation penalties will be withdrawn from the FCC amount if applicable and remaining balance will be attached to guest's profile. Adjusted EBITDA is still expected to be in the range of 1.8 billion to 1.95 billion, with the high end of our targeted range representing record adjusted EBITDA for the company. How is My Future Cruise Credit Calculated? Thank you for joining us for our first quarter 2023 earnings and business update call. Yeah, you know, Brandt, I think you've hit it right. All three of our brands are well poised to properly absorb this elevated capacity growth, given our relative size and under-penetration in many markets around the world. Making the world smarter, happier, and richer. Am I guaranteed the same category on the new booking? Am I guaranteed the same category on the new booking? Guests who elect to request their FCC for a monetary refund will receive the original cruise fare paid back to their original form of payment and forfeit any bonus FCCs attached to their Latitudes profile. In order to transfer an FCC, and in an effort for us to best assist you quickly, please follow the instructions below: POM or Suspended Sailing reservation number that generated the FCC being transferred: At time of cancellation, all promotional offers, amenities, and value adds will be removed from the booking and will not carry-over to future reservations. What do I do if I am ready to book my next cruise with My Future Cruise Credit? But -- so I wouldn't get caught up too much on the slight impact to occupancy. And our consumers are booking very far out in advance, which is a good thing. As Harry noted, we continue to evaluate all opportunities to accelerate revenue and improve operating efficiencies and are taking deliberate actions to improve our margins, while maintaining the exceptional guest experience and superior service levels our brands are known for. Ancillary pre-purchased items include: When is the best time to go on an Alaska cruise? Dining or beverage packages (those not part of the Free at Sea (FAS) promotion) CRUISE HIVE LTD 2008-2023.
Transfer cruise credits - Norwegian Cruise Line - Cruise Critic Community Only new government or agency mandates would be considered. And you're talking today about some of the, you know, the shoulder period itineraries are being expanded. This average is slightly below 2019 levels as a result of our strategic shift to longer, more immersive itineraries at the Norwegian Cruise Line brand, naturally resulting in less thirds and fourths, which is what historically pushes passenger occupancy above the 100% mark, all while enhancing margin over time. The sail-by date had always been December 31, 2022, so it is only the effective date when guests must apply their credit that has been extended. Got it. For up-to-the-minute details on vaccination requirements, testing protocols, and health and safety procedures visit www.ncl.com/sail-safe. With each cruise line's form of credit comes its own stipulations on when and how to use it. And that's going to come on the back of, again, strong pricing and yield growth, which we've talked about, as well as rightsizing our cost base and leveraging our scale. The voucher can be used per person, with or. So, you're spot-on there. The FAQ here explains how to transfer it.. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Step 5. When cruises are greatly affected or canceled, or if passengers are given compensation for any reason, a nonrefundable future cruise credit is a common form of payment. This does not mean, however, that we will not continue to invest in our product or service offering to enhance our guest experience. All guests who complete an online submission request (requesting to convert active FCCs to a monetary refund) agree that they are authorized to do so on behalf of all persons on the reservation as we are unable to issue partial refunds. Read Also: Norwegian Cruise Line Holdings Is First to Opt-In to Voluntary CDC Guidelines. It's easy to confuse future cruise credit with a future cruise program; the latter is a benefit, like onboard credit, offered for booking another cruise while you're onboard a current cruise. Proceed with your question. In order to transfer an FCC, and in an effort for us to best assist you quickly, please follow the instructions below: POM or Suspended Sailing reservation number that generated the FCC being transferred: This website uses cookies. Can I use part of my Future Cruise Credit and then get a refund for the remaining amount? We work in partnership with all the major cruise & travel associations. Effective May 18, 2020, FCCs from either our 2020 Suspended Sailings or Peace of Mind FCC are transferable. Mark, you sort of gave us quick update and sort of sequential improvement on the dollar basis throughout the year. What is even more exciting is that this is just the first of three newbuilds that we have in the pipeline this year, with Norwegian Viva and Regent Seven Seas' Grandeur joining the fleet later this year. Look, our book position, Harry touched on it earlier, we're exactly where we need to be to hit our goals and our guidance. NCFs Third, we are excited to deliver on our industry-leading growth profile, which we are confident we can profitably absorb, providing a meaningful boost to our future earnings power. Thank you for the time. I am also pleased to report that we expect to achieve another significant milestone in the quarter with adjusted EPS turning positive for the first time since the pandemic at approximately $0.25 per share. The financing also covers older supplies associated with preparing certain newbuilds to enter service, as well as related financing premiums. Can I use my Future Cruise Credit to prepay gratuities? Use your FCCs as payment first. Here at myFCC, we're committed to helping you make the most of your Future Cruise Credit. Any bonus FCC amount is applied only to the voyage fare. Norwegian Cruise Line said the following in a letter to travel advisors: As we continue to focus on ways to support the guest experience, we have decided to extend Future Cruise Credits (FCCs) to ensure your guests have the opportunity to enjoy the best vacation possible when they sail. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. Flights are considered an add-on to the main cruise fare so, your Future Cruise Credit would not cover the cost of the flight, however, here at my Future Cruise Credit, we can help you use your Future Cruise Credit towards a cruise inclusive of the promotional add-ons you had with your original cruise. In addition, adjusted EPS loss of $0.30 also beat our guidance. Yeah. Please proceed with your questions. Can I use My Future Cruise Credit to upgrade my cabin? Good morning. Hotel purchased through Norwegian Cruise Line Hey, good morning, everyone. What can the Peace of Mind FCC be used for? Once the transfer takes place, the receiving guest is now the owner and the previous owner cannot request a transfer back. I have worked with Harry in various capacities over the course of three decades, and I can assure you that he is a strategic and innovative leader, who has the right talent, skill set, and energy to lead the company at this pivotal time in its history. Turning to our next catalyst, we continue to take strategic actions across our business to improve operating efficiencies and rightsize our cost base to rebuild and enhance margins. Future reservations are subject to prevailing fares and offers in market at the time of booking. We are focused on better leveraging our scale as we embark on this period of transformational growth and translating this capacity growth into outside benefits to both the top and bottom line. Additional Compensation for Suspended Voyages. And we are even more pleased with the depth and breadth of the strength across revenue streams, ships, and regions. Yeah, so, definitely, we are planning -- you know, we are funding all of our existing debt maturities this year from cash on hand and organic cash flow. So, now I'll turn the call over to Harry, who will be tasked with delivering on the significant potential upside we see ahead, to provide an update on the current environment and the key catalyst we have in the horizon. You can redeem any FCC by calling us!
Passengers struggle to use cruise credits before they expire - The Does Norwegian's Peace of Mind apply to me? Effective from the 29th July 2020 the below values are rewarded in Future Cruise Credits: If You Do This, You Won't Have to Worry About Them, Join Over Half a Million Premium Members And Get More In-Depth Stock Guidance and Research, Copyright, Trademark and Patent Information. When you get to the "Payment Page" of booking, choose "My Coupons and Credits" from the Payment Type pull down menu. To offer our guests even more flexibility for future vacation planning, some who hold outstanding previously issued Future Cruise Credits (FCC) may now submit a request to convert their FCC to a monetary refund. And as I had communicated when we communicated on our last call, we were steadfastly going into a lot of our onboard -- our margin enhancement initiatives. And then, you know, Mark, probably for you as well, if we go back to your initial guidance back in February, you noted that you turned the year, I think it was around 62% booked, which was in your historical range. We are heading over to Europe this week where Vista will be christened in Malta by her godmother, Emmy Award-winning food personality, Giada de Laurentiis. Can you kind of help us understand why that's different now? Bon Voyage gifts and celebration packages Hi, Patrick. That said, we have not stopped, and we continue to look at opportunities to improve our cost structure. Thank you. [Operator instructions]. Listen, we have about 20% increase in capacity for 2023 versus 2019. We expect this metric to continue to show modest sequential improvement each quarter for the remainder of 2023 as seen on Slide 8. And there's two choices. Don't rely on the cruise line to keep track of your credit; bookmark, print or save the email with your future cruise credit information so you have everything you'll need -- or your agent needs -- when you're ready to rebook. Cruise tours purchased through Norwegian Cruise Line English
If the amount of the credit falls short of the new cruise fare, you'll pay the difference out of pocket. Only one transfer or exchange of ownership will be allowed per FCC. Please proceed with your question. Still have questions? Thanks. Easy Steps to Use Your Future Cruise Credits STEP 1: View FCC STEP 2: Find Cruise STEP 3: Pay with FCC Log In and Find FCCs Listed on My Account Page Go to the "My Account" section of MyNCL, and you'll see your available FCCs in the My Coupons & Credits section. Our target consumer remains resilient with a persistent desire for travel and experiences. I know that was a big part of the commentary last quarter just on the uncertain macro. As shown in Slide 12, coinciding with Earth Day last week, we announced new short- and near-term greenhouse gas emission intensity reduction targets to help guide us on our pursuit of net zero by 2050. Can I use My Future Cruise Credit towards the deposit of a cruise? Harry, welcome. In terms of the export credit agency financing, yes, so we obtained financing for 1.7 billion euro. Now, there are times when fate meets circumstances, and this happens to be one of those times, as my departure coincides not only with the 20th anniversary of the founding of Oceania Cruises, but also the delivery of the seventh ship in the Oceania fleet, the incomparable Vista, which you can see details about on Slide 6. To redeem a Future Cruise Credit or for additional questions, please call 1-866-921-7925 to speak with a Costco Travel expert. Thanks, Frank. This is a strategic and cost-effective initiative to help address the consistent pain point we hear from guests regarding the reliability and speed of internet connectivity at sea. In Q2, a quarter ago, you talked about it, returning to historic occupancy levels. Photo packages. Slide 13 highlights our first quarter results, in which we are pleased to report that we met or exceeded guidance for all key metrics. Both the conference call and presentation will be available for replay for 30 days following today's call. I wanted to dig a little bit more into the regional setup. But things are looking very, very healthy from our perspective in terms of the overall consumer demand for cruise. So.
Better Buy in 2023: Norwegian Cruise Line vs. Carnival Stock Have you received a Norwegian Cruise Line Future Cruise Credit and are looking for some advice on the best way to use it? Fourth quarter is also expected to benefit from our strategic shift to premium deployments with extended Alaska and European seasons this year, as well as a mixed shift with more capacity operating for our Regent and Oceania brands. And we've absolutely seen or exceeded those levels during Q1 booking period compared to Q1 of 2019. Thank you. See all the ways you can use your Savings Credits Credits below, then find out how many you're eligible for right away!
Any existing 10% Future Cruise Discounts will remain active and available for use on future bookings. Note: Suspended Sailings and Peace of Mind FCCs are valid for sailings through December 31, 2022. Whats the difference between my Future Cruise Credit, a future cruise program and onboard credit? For guests who are no longer able to travel as a result of an official announcement by a government or agency that takes place within 14 days of sailing (when Peace of Mind is no longer available), and the mandate states guests are NOT allowed to travel, then a refund would be available. that's something that you'll see us out in the marketplace in the latter part of this year. Unless otherwise noted, my commentary on net per diem, net yield, and adjusted net cruise cost, excluding fuel per capacity day metrics, is on a constant currency basis. In terms of this gap of 3%, does that reflect what we're going forward? (Those are often reimbursed to the original form of payment, like a credit card.). When will I receive My Future Cruise Credit? Later, we will conduct a question-and-answer session, and instructions for the session will follow at that time. What if I booked my cruise with a travel agent and received a Future Cruise Credit? So, of course, our bookings need to be 20% higher. Can I use more than one Future Cruise Credit towards a cruise booking? inside cabins. Insurance FCCs can only be applied to a new reservation where Essentials, Booksafe Standard or Platinum Travel protection has been added. If I booked a fly cruise does my Future Cruise Credit cover the cost of the flight? Cruise Credits vs. Dining/beverage packages that are not part of the Free At Sea programme Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise Line sailing. You know, both Q2 pricing and yields are exactly in line with where we thought they were going to be. And lastly, we're going to continue to capitalize on the robust consumer demand we're experiencing, which is translating into our record book position and strong pricing, including very robust onboard revenue generation.
Norwegian Cruise Line Extends Future Cruise Credits to End of Year Yes. We are also increasing quality touch points with our guests, starting with the time of booking, to capture even more revenue and prepayment prior to cruise. I remember reading there was a form that my kids could fill out to transfer their cruise credits to me, does anyone have a link to that form? Moving on to costs, adjusted net cruise cost, excluding fuel per capacity day, is expected to average approximately $159 for the full year, slightly better than our prior guidance. And our balance sheet is up, I think, 60% compared to the end of Q1 2019, which I think gives you a very robust indicator of how our book position looks? If one of the available insurance plans is not added to the reservation, the FCC will be removed from payment. Future cruise credit (FCC) is a bit like store credit from a cruise line. OK, great. So, three ships in one year will mean that much more of a halo effect for our company to leverage.
Princess Cruise Line | Future Cruise Credit - United Cruises This will be incredibly convenient for guests who had a cruise booked in 2020. And then, on the cost side, you know, the cost guidance, obviously, the first quarter was better. Can I get a refund on the add ons booked with my cruise such as spa treatments shore excursions included with my original cruise? We said we expected them to be within a couple of points, especially on the overall year run rate.
Never EVER Book an NCL Norwegian Cruise Until you check ALL These Frank del Rio -- President and Chief Executive Officer, Norwegian Cruise Line Holdings. So, my first question is on the cost side.
Norwegian Cruise Line Future Cruise Credit | My Future Cruise Credit 5 Things You Didn't Know About Booking a Costco Cruise, Hidden in the Fine Print: 16 Things You Need to Know About Your Cruise Contract, Club Orange, Holland America's Priority Program, 10 Things You Should Never Do on a Cruise Line Private Island.