Food came out was nice. Please do not let cars park on the pavement at the front. We were given one menu between us at the start and offered deserts which were for another table at the end (without apology). Holiday Inn Newcastle - Jesmond, an IHG hotel. Only down side is there was plenty of tables but as it was just 2 of us we got sat by a door and a coat rack. 15 were here. Ice cream was barely half a scoop, I would be embarrassed serving it! We felt rushed, as various staff continuously asked us if we would like a coffee whilst we were trying to hold a conversation and enjoy our drinks. Little Haven Hotel. Wont be returning!! Italian, Pizza, Mediterranean, European, Vegetarian Friendly, Vegan Options, Vegetarian Friendly, Vegan Options, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Service was amix of over attentive and hap- hazard! Sambuca Metro Centre | Sambuca Metro Centre, Newcastle Upon Tyne I went for the potatoe skins as a starter. Zoom in to see updated info. Staff asked if everything was OK as if it was just routine and not because they actually cared. My mams chicken and the other had was over cooked and quite hard in places so she didn't enjoy it and her soup was cold and watery. One positive word I can give this placeConsistant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, Sambuca Quayside is taking precautions against COVID-19. The manager was friendly, if a little over the top with his cheeky comments! We felt rushed, as various staff continuously asked us if we would like a coffee whilst we were trying to hold a conversation and enjoy our drinks. Disgusting. We had everything from Bolognese to seafood. They took my steak to cook it a bit more for me and they cooked the already over cooked chips more aswel so the were inedible. We would have been better off had it not. Tripadvisor performs checks on reviews. Had a lovely, lovely night with teacher friends, celebrating the start of half term. Had to take my sister and cousins to Mc Donalds after we left. Sambuca Quayside in Newcastle upon Tyne is a vibrant Italian establishment that offers beautiful food at great prices. After the main meal, one of the waiters came up and asked for the birthday girl, my daughters face was priceless when he had her stand on a chair and he announced her 18th birthday to the restraint and got everyone to sign happy Birthday as Julia brought through the birthday cake. Then the drinks, we all got a 'half of coke' that came out in whiskey glasses, definitely not half at a cost of 1.50, then my mams lager and lime half pint glass but not full and mostly filled with lime. When finishing our drinks the same waiter started arguing with the table next to us and checked their phones 4 times to check their transfer went through, they were also really angry with the treatment received & complained to a manager. Sambuca is rated accordingly in the following categories by Tripadvisor travelers: 74-82 Great Lime Road Forest Hall, Newcastle upon Tyne NE12 7AL England. Drinks orders taken quickly but waited15 minutes for drinks, food arrived quickly, had a 3 course special, potato skins average, pizza over cooked and crust so hard when cutting into it the pizza nearly flew across the table. 7 for prawns and there was hardly anything on her plate and no sauce. 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Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. We were made to wait an hour before being seated due to another large partybeing still sat at our table. We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. Great pricing too - can't wait to return! WRONG. My mams chicken and the other had was over cooked and quite hard in places so she didn't enjoy it and her soup was cold and watery. 15 minutes for drinks, food arrived quickly, had a 3 course special, potato skins average, pizza over cooked and crust so hard when cutting into it the pizza nearly flew across the table. Try the deli too", "Look forward to the free Amaretto shots coming at the end of your meal. Visit one of our rockin' locations in Nashville, Plano or Houston. meat prawns ribs rib steaks ribeye garlic cheese bread cheese bread potato skins chicken poultry seafood steaks pizza chicken melt melt sandwich terrine garlic prawns pate beef sandwiches calamari soup salmon penne pasta fish soup lasagna garlic pizza pepper steaks calzone pizza garlic pizza bread king prawns risotto mussels seafood pizza belly It went better than I expected it to be. Enjoyed sitting outside on the veranda and chatting to my friend. I didnt realise until I looked later - we were charged an extra 8!More, Been to Sambuca Heaton this afternoon with good friends for a nice catch up. Not anymore. Lovely meal very friendly staff great place to take children for a meal, We visited sambuca quayside on Sunday late afternoon and had a fantastic time. Then the food arrived. When they brought them out I could do nothing but laugh, 2.50 for litterally a mouth full of ice cream served in something not much bigger than an egg cup! It was a cold day and we could feel it when someone opened it and we had to move our chairs slightly so people could get their coats. Was bit like McDonalds! We were given a magnificent seat with wonderful views. Sambuca Forest Hall, 80 Great Lime Rd in Forest Hall - Restaurant menu SAMBUCA QUAYSIDE, Newcastle upon Tyne - Restaurant - Tripadvisor "Oh yes, I'll be right down" . We sat and sat and I got up and asked a waitress for cutlery. Good location but nothing spectacular about the food. Will probably return in another year and just hope it will finally follow the true Sambucca brand ethos!More, Appalling. My cheesecake was stale, and the two portions of red velvet cake were STALE. When they brought them out I could do nothing but laugh, 2.50 for litterally a mouth full of ice cream served in something not much bigger than an egg cup! we ordered one cheesecake and 2 slices of cake. my partners Risotto was irresistible. Sambuca is rated accordingly in the following categories by Tripadvisor travellers: 74-82 Great Lime Road Forest Hall, Newcastle upon Tyne NE12 7AL England. Thank you very much and we will be back.More, Never will go back here their was 10 of us today and her was very rude and told us to get out because we didnt want to put a very tied 1 year old in a high chair and a 6 month old, This restaurant is local to us, so we've been lots of times. 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We will definitely be back! Wish i could move this hidden gem closer to my home xxxI cannot speak higher of this restaurant if I tried.If I had to score it out of 10 it would get an 11 at least.Just WOW !!!! felt like being abroad. The staff I appreciate they are very young but need training in hospitality however the two older staff ie the taller long haired lady and the guy behind the bar taking payments absolutely couldnt crack asmile if they tried I assume one to be in charge I dont for the life of me understand why people go here to eat I would only visit here if your not that hungry and want to spend a lot of money for not much food. Off I went AGAIN, and advised that we had not received cutlery. The food is exceptionally tasty. From a self confessed 'foodie' I can honestly say from the bottom of my heart this was the very best food and service iv experienced in a very long time. Great food and atmosphere. Excellent, speedyservice, wonderful food and very nice staff. (you can tell if you have a good chef in the kitchen by the way they cook a risotto) Thank you. . Manager brought us out some cocktails which he said were the same price as the drinks we had just had. The service was 1st rate all evening, we by choice had longer than normal breaks before starters and after mainstoo busy chatting.For the main, the food was prepared fresh, I had the musselswhich were frozen, you could tell by the amount of smashed shells and the taste. Thank you very much and we will be back. Desserts were standard Sambuca fayre. Menu at Sambuca pizzeria, Newcastle upon Tyne, Park House Heaton Park The food was beautiful and so reasonably priced, I highly recommend the Tagliatelle con Cozze, really tasty and my mum's chicken dish was beautifully presented with edible flowerson the plate. Sambuca Quayside Claimed Review Save Share 744 reviews #107 of 785 Restaurants in Newcastle upon Tyne - Italian Pizza Mediterranean Watergate Buildings 57-60 Sandhill Quayside, Newcastle upon Tyne NE1 3RG England +44 191 261 7767 Website Closed now : See all hours See all (181) 2022 Food Service Value Food and ambience was so aggressive. Then asked if we could order food and drinks together to which the waitress walked away from us. I have worked in the industry for over 10 years now and if any of my staff had made this mistake it is on us not the customer. So from the back of the restaurant, you can check the desserts at the front. When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! We would have been better off had it not. They were so warm and friendly they couldnt have done more,they even made a cake in advance for him on request and sang to him when it was brought out. Our nightly live music will engage our guests in the energetic vibe of the restaurant, reminding them to enjoy the simple pleasures of life. The staff were great, the food was lovely (the special starter of scallops was amazing) the restaurant had a great atmosphere, whats not to like! More Great Places in Newcastle upon Tyne. My cheesecake was stale, and the two portions of red velvet cake were STALE. Menu at Sambuca Quayside restaurant, Newcastle upon Tyne Decent food, food service and excellent value for money. Stay well clear of this place! 7 for prawns and there was hardly anything on her plate and no sauce. Service mediocre, food really basic and tasteless, could cook better at home! Can a vegetarian person get a good meal at this restaurant? It is also right next to a large park (Heaton Park) so great for kids and people with dogs.More, We visited Sambucca Heaton park, 2 adults & 3 children (aged 5, 5 & 3) the service and food was amazing, our waiter was fabulous with our girls and they loved being treated like princesses. I had the Jambalya Risotto, which I have to say was below average. We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. Asked to see the desert menu for the kids and was told 3 times to have tirramsu. Would I returnYes No cutlery, just the desserts. Friends carbonara was tasteless and a tiny portion. He came back with a note pad threw it on the table and said you have to do a bank transfer & pointed to the bank details on the pad, said fair enough just wanted to pay and leave,.waiter then stood over my shoulder watching me entering passwords for my online banking, found this really uncomfortable and had to keep moving my phone to protect my details and he kept moving to see what I was doing, he was just rude and made me feel like I was trying to bump paying my share of the bill, he was getting impatient as I set up the transfer, not my fault, restaurants problem, his attitude was totally acceptable, once payment went through He then looked at my phone 3 times to check I had paid. Will probably return in another year and just hope it will finally follow the true Sambucca brand ethos! I ordered the penne marinara and can't stop thinking about it! Asked for the bill to see how much we had paid for a carbonara, margarita, chips and 4x double vodkas. Food was decent, friendly accommodating staff for our birthday party. Thomas was the star of the night and had us all laughing and singing along. Terrible customer service. Would definitely recommend. SAMBUCA, Newcastle upon Tyne - 74-82 Great Lime Rd - Tripadvisor Sambuca Braise Station: Great value for money - See 24 traveler reviews, 6 candid photos, and great deals for Newcastle upon Tyne, UK, at Tripadvisor. Can a gluten free person get a good meal at this restaurant? Very young inexperienced staff. SAMBUCA, Newcastle upon Tyne - Park House Heaton Pk - Photos The remaining dishes judging by the clean plates were good. Huge tasty platefuls. Never the customer. In all a lovely visit and won't be the last.More. SAMBUCA, Newcastle upon Tyne - Park House Heaton Pk - Tripadvisor "Of course! we ordered one cheesecake and 2 slices of cake. another 20 minutes passed by which time we had a fit of giggles when my daughter suggested we face plant into the desserts and eat them like that. another 20 minutes passed by which time we had a fit of giggles when my daughter suggested we face plant into the desserts and eat them like that. Staff were so friendly and attentive. The ambiance is wondeful. Garlic bread was very hard and dry. glass, cold starter and the staff just unattentive even though they out numbered the tables. We all got ice!!! service, wonderful food and very nice staff. smile if they tried I assume one to be in charge I dont for the life of me understand why people go here to eat Asked to see the desert menu for the kids and was told 3 times to have tirramsu. Garlic bread with cheese or tomato Potato skins with garlic mayo dip Carbonara or Meatball or Arabiatta and . more. Amazing food. Get quick answers from Sambuca staff and past visitors. My son, daughter and I decided to go out for a meal. Great food and delicious cocktails! I actually had to point out to the waitress that there were 3 of us. Then the drinks, we all got a 'half of coke' that came out in whiskey glasses, definitely not half at a cost of 1.50, then my mams lager and lime half pint glass but not full and mostly filled with lime. Asked to order again a very lovely waiter was extremely accommodating to us the entire time until his shift ended. Also the place is desperate of a deep clean and repairs to tables and chairs or better still replaced!! being still sat at our table. How a pizza can be so thin and yet raw is a scientific marvel. We arrived and noted that there were plenty of free tables , and naturally assumed we wouldn't have to wait long to be seated My brother, his partner and her 10yr old daughter were left still hungry but they wouldnt do anything about it as they 'should have said something at the start', they were supposed to be able to see into the future and know that they were still going to be hungry before they had eaten anything! Your staff made it very enjoyable . It got to the point i was too embarrassed to complain any more as they were making us feel we were just being awkward. The food was fantastic too. I may return in the future to try Sambuca again, but I wouldn't be in a hurry to go back. Was bit like McDonalds! SAMBUCA Dine. Make sure your information is up to date. Staff are superb, friendly and accommodating, but best of all they do their jobs so well. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I love lasagne. Try good tuna, fillet steaks and potato soup at Sambuca Forest Hall. - wrong meals given to us when ordered certain adjustments. Order takeaway and delivery at Sambuca, Newcastle upon Tyne with Tripadvisor: See 294 unbiased reviews of Sambuca, ranked #565 on Tripadvisor among 1,149 restaurants in Newcastle upon Tyne. The value wasok, not expensive. I think they have a few gluten free dishes but you would have to look at their menu (online) to make sure or you give them a quick call as they are very friendly. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When they brought them out I could do nothing but laugh, 2.50 for litterally a mouth full of ice cream served in something not much bigger than an egg cup! 7 for prawns and there was hardly anything on her plate and no sauce. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Asked to order twice. I got a pasta split in half for my two little ones and the portion size that they got wasn't much less than what was given to the people that got full portions. Then the drinks, we all got a 'half of coke' that came out in whiskey glasses, definitely not half at a cost of 1.50, then my mams lager and lime half pint glass but not full and mostly filled with lime. We werent willing to spend any more money getting desserts so just got the kids an ice cream. About - Sambuca Restaurants Never again. My brother likes scallops so took the other half and he had to spit it out aswel. Read reviews and menu for Sambuca Quayside: #284 of 3653 places to eat in Newcastle upon Tyne. It had clearly been reheated and was practically welded to the dish. My mam couldn't drink it so sent it back and was given a seperate little jug for lime, there was less lime in the jug than in her original drink. We visited this restaurant on 30.04.23 for a Sunday Roast and thought the food was very good for a Sunday lunch,we have eaten at this restaurant quite a few times during the week but never for Sunday dinner we got two courses each, for our starters we had a minestrones soup and potatoes skins,for our main meals we ordered a roast chicken dinner and a roast belly pork dinner,we both said that it was ten out of ten everything was cooked absolutely perfect and the Lemon cheesecake and profiteroles were delicious too this is another restaurant that is great value for money well done to all the staff there thank you .