This was a wonderful dining experience. We are very proud of our restaurant team as they are always focused on great service! Our server, Jaylan, was attentive, but did not hover. You can check in from 4:00 PM - anytime. Palm Court serves American cuisine and is open for breakfast, lunch, and dinner. I do apologize that we did not exceed your expectations during your visit. When returning to the room in the afternoon the room has to be made. Then, it was evident they simply switched pillows (didnt change pillow case) from one room to the adjoining room (obvious by strands of red hair to room with only brunettes and pillow stains from spilled coffee). This is the version of our website addressed to speakers of English in South Africa. Sorry to ramble on but our dining experience could not have been better! In fact it says if its found in your room, what? Guests are provided with hand sanitizer and masks are required in public areas. The tables were mix-matched with dirty floors and a soda dispenser with the fluids in little boxes under the machine. Waitress was great , totally not her fault.More, Popular but overcrowded and way more food than anyone can reasonably eat, so a bit of a A decent restaurant where the workers are overwhelmed due to lack of staff, the manager compensated for the very slow service, meals were ok , not outstanding and maybe were not served fresh. Are any cleaning services offered at Hilton Galveston Island Resort? I did notice a few guests who were very rude to the staff and surprise surprise those folks didn't get very good service--and they. It is not surprising that these two individuals gave you an outstanding experience and stay. Excellent food and service last night at Landrys. Great food, doesn't deserve bad comments by Karen. We appreciate your business and letting us know what a great job we are doing. . Didn't have to wait to be seated or wait in awful lines." more 5. Came in for a family wedding. Review collected in partnership with Hilton Hotels & Resorts, There are more places to choose from in the, hilton galveston island hotel galveston, galveston hilton, 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874, Lock in the lowest price from these sites. The service was great and the beer was cold and refreshing. Does Hilton Galveston Island Resort offer any business services? Ask larasV1297ZN about Hilton Galveston Island Resort, Ask daremejclc about Hilton Galveston Island Resort, Ask Joseph G about Hilton Galveston Island Resort, Ask BellaCouture59 about Hilton Galveston Island Resort, Ask MotiDiva about Hilton Galveston Island Resort, Ask Jennifer H about Hilton Galveston Island Resort. We could not pass each other between the TV and bed. We apologize on behalf of the staff and we look forward to making this right. We look forward to you visiting in the near future. The Hilton Resort has plenty of luxurious amenities to make your trip to Galveston unforgettable. Sorry for the delayed response.We've been on a road trip. Thank you once again and we look forward to making it right. Hilton Galveston Island Resort places you within 3 miles (5 km) of popular attractions like Galveston Seawall and Galveston Island Historic Pleasure Pier. Hotel is not as clean as once was and carpeting needed to be replaced in our room. 0 reviews. Note: your question will be posted publicly on the Questions & Answers page. He was attentive and kind and was a perfect server. Hilton Galveston Island Resort. Own or manage this property? Scholes Airport is 10 minutes away. Oh, and they shut off the Wi-Fi at closing g time so good luck ordering yourUber if you had to wait for a late table.More. Review collected in partnership with Hilton Hotels & Resorts, There are more places to choose from in the, hilton galveston island hotel galveston, galveston hilton, Frequently Asked Questions about Hilton Galveston Island Resort. The restaurant is very large and has a private room for groups. My twin daughters and I dined at the Palm Court restaurant which is centrally located on the Lobby level of the hotel. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The ladies room did have unused paper towels but with overflowing trash cans of used ones and a limited supply of toilet paper. Many rooms have a gulf view, so you'll truly feel like you're on an island vacation. This is the version of our website addressed to speakers of English in the United States.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. I am sorry to hear that you had a poor experience in regards to the cruise ship shuttle service. I hope you join us again whenever your travels bring you back to Galveston!
THE 10 BEST Restaurants Near Hilton Galveston Island Resort Service was exceptional. Both were very well prepared and presented--and delicious. Guest services this evening was very unhelpful although the sweet lady did have a great smile, I was told housekeeping would bring me a guide but that was not the case. that only has pastries and fruit and yogurt, when you avoiding dairy, white sugar and flourthese are things you should know.
Hilton Galveston Island Resort | Visit Galveston Extended parking costs USD 50 per week. Please take a minute to subscribe and we will keep you posted on all the exciting news and events taking place in our area! The policies listed are provided by the property. Sat on the patio for dinner. View the. After the hotel has you check in for the shuttle 30 min before your time, it was 30 min late. We will be staying here again the next time we are in Galveston! We strive hard to provide a consistent product with exceptional service. Personal protective equipment will be available to guests. Yuck. What we received was so much more. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. (NO, YOU CAN'T DO THAT ANYMORE, THE TAXI MAFIA PAID THE CITY COUNCIL TO BAN THEM). We had a wonderful view of the gulf also. I am so sorry that you had a poor experience at the Hilton. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hilton Galveston Island Resort, Galveston - Updated 2023 Prices Expectations were not met and the staff clearly let you down and making your stay a great one. Tripadvisor performs checks on reviews. Stay active in the fitness center or take a trip to the beach, just steps from the hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Every question we had was answered thoroughly and thoughtfully. The fishing pier and Galveston Island Convention Center are both within walking distance, and Moody Gardens, the Grand 1894 Opera House, and Pleasure Pier are within a 10-minute drive. more, Local cuisine, American, Seafood, Vegetarian Friendly, Vegan Options, Vegetarian Friendly, Vegan Options, Gluten Free Options. What are the cleanliness and hygiene measures currently in place at Hilton Galveston Island Resort? Food was extremely over priced- wont be back. One of the worth Hilton I visited, this hotel needs urgently to be renovated ! As a Hilton Honors member Ive come to expect quality rooms/service. I will personally follow up with our housekeeping team. Once again we apologize for any inconvenience and we appreciate your comments in making out hotel and service better. You wont be sorry. The room was decent, the cruise parking/shuttle was awful. Got a question about Hilton Galveston Island Resort? Hilton Galveston Island Resort is located on the Galveston Strip, a short 3-minute walk from Galveston Island Convention Center and 9 minutes' walk from 61st Street Fishing Pier. We strive hard to offer a consistent product with exceptional service. ????? I spoke with the manager on duty by the name of Quinn Bussey. I did not have happy hour at this visit, but in the past I have. Breakfast was great as well. Hearsay on the Strand 495 American (Traditional) Cocktail Bars Salad $$ " Easter brunch was wonderful. Area: 840 sq ft, Occupancy: 24 - 150 Dining and drinks Foxtail, our sleek, modern restaurant with coastal influences and gulf views serves local dishes with a twist. came with a prior side. We verify reviews to ensure the traveller booked with Expedia Group. 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874. 77550. After dinner we both used the restroom facilities. Claim your listing for free to respond to reviews, update your profile and much more. Accept. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. This is not even close to out Hilton standard and the service that we provide. And management, I am sure you will read this and for that I appreciate that someone has taken the time to review these reviews. Food was not good which is the main point. They are remodeling it, but I guess there aren't maintenance elevators as they were bringing in gobs of supplies on the elevators the customers were using. Incredible Mardi Gras celebrations beyond New Orleans. When I got in the line, it was going to be at least the second shuttle. calimari as an appetizer but never received it. More Details They had shredded lettuce, cheese sauce, another sauce and amazing guacamole! If we would have wanted. Expectations rarely meet expectations. They are renovating in their back tower so maybe eventually theyll get to this. However, housekeeping was extremely rude about the DND tag on our door and one employee argued with my husband as she wasnt ready to clean our room. Improper response and attitude. Please feel free to reach out directly to provide any additional feedback, so we can earn a 5 bubble review on your next visit.Jeremy Bukac(409) 744-5000 ext 705. 4112 Seawall Boulevard, Galveston, Galveston Island, TX 77550 + Add phone number + Add website + Add hours. Both went out of the way to ensure we had a wonderful experience. Service was slow, yet everyone in our party was charged 18% gratuity. The drinks were on point. Wonderful food and drinks but none of us needed the added aggravations.More, Kevin was amazing. This is the version of our website addressed to speakers of English in India.
HOOTIE'S BAIT AND TACKLE, Galveston - Restaurant Reviews - Tripadvisor . Positioned adjacent to the Galveston Island Convention Center, this AAA Four Diamond award-winning Galveston hotel offers 13 meeting spaces for up 388 guests. If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Does Landry's Prime Seafood & Steaks offer takeout? We will definitely be back again. We had a tilapia with crab topping. Enjoy laid-back ambiance with comfort food classics at Blakes Bistro. Guests can enjoy poolside cocktails and light dining at Coconuts Bar and Grill or . The Staff were beyond outstandingpeople just not there to work but truly enjoying what they did. Atmosphre and personality, not there. After reading some other reviews, we had low expectations, but my wide and I stayed here for a romantic weekend using airline miles. That bothers me and Im not even a drinker. Their amazing crab balls are just 5 bucks during happy hour, mon-fri, 4-7. The Sunflower Bakery & Cafe Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. If so, how? Save. He took time to recommend restaurants, attractions, shopping, etc. Located just steps away from The Galveston Island Convention Center, Hilton Galveston Island features 239 guest rooms, and offers 13 meeting spaces for your next corporate meeting or company retreat. So we would await that they would give us a discount. Definitely will not stay there again. By clicking "Accept All Cookies", closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies. Even tho' the view was spectacular in the morning, the lights at night only allowed you to see the pool area below. In Room Dining Dine in the comfort of your room as the meal is prepared and delivered for your convenience. What does it consist of? A children's menu is available. After the cruise, they say it runs every 30 min. What are some of the property amenities at Hilton Galveston Island Resort? Other highlights include a poolside bar, a sauna, and a terrace. I was quickly served a separate order of onions and the server acknowledged that I was correct about the onions rather than French fries. I did speak to a very nice guy that came up to repair my television, again what ? The property is beautiful but the service is really what steals the show. We appreciate your feedback during our remodel and hope you come back to stay in our newly remodeled rooms in the near future. We enjoyed and we dont mind coming back here. Thank you so much for taking the time to send this email. Wonderful food and drinks but none of us needed the added aggravations. There was quite a line at check in and moved slowly. People also searched for these near Galveston: What are people saying about restaurants near Galveston, TX? Other highlights include a poolside bar, a sauna, and a terrace. Pool is nice but weather wasnt the best. Tripadvisor performs checks on reviews. Please see our partners for more details. Located just steps away from The Galveston Island Convention Center, Hilton Galveston Island offers 13 meeting spaces for your next corporate meeting or company retreat. Room service was good, too. Please come back and visit us soon. Horrible management, horrible food. Spanning 35-acres on the historic Seawall Boulevard, Hilton Galveston Island Resort offers all this and much more. Thank you once again for your business, and comments, and we look forward to making this right. My husband had the fried onions & jalapeos and I had a dinner salad. We both declined to order because of the poor service and made our way to our table which the server had to stuff paper under the leg so that it would balance properly. Are you here yet? I have reached out to the Rooms Division Manager (Quinn B) and he has asked that you contact him to discuss your stay and how he can make it right. Are there any historical sites close to Hilton Galveston Island Resort? So if you like me would prefer not to spend four dollars for a cup of coffee (no complimentary coffee offered here) and $15 for a continental breakfast. These are things that I wish I had known. DoubleTree by Hilton Hotel Galveston Beach. The reflection of the Hilton Hotels staff that was made by these employees has made me decide that when I travel I will be booking my stays with Hilton Hotels. Great place to stay and location. Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. We weren't informed. To use our mobile site, please enable JavaScript. However, the AC fan noise was so loud we couldn't hear the TV without elevating it to a near 90 sound level. My mom and I stayed here April 21-23 to attend a bridal shower in Bolivar and we had a WONDERFUL time. Looking for a little extra? Disregard the negative comments. Wi-Fi didn't work. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. PEPPERED BACON, CAJUN-SPICED SCRAMBLED EGGS, CHEDDAR JACK CHEESE, AND YUKON GOLD POTATOES IN A SPINACH TORTILLAServed with House Roasted Salsa, HAM AND SWISS SANDWICH WITH A FRIED EGG AND AVOCADO ON COUNTRY WHITE BREADServed with Smothered Hash Browns, POACHED EGGS, REFRIED BEANS, PICO DE GALLO, AND QUESO BRAVO IN A CRISP CORN TORTILLA BOWLServed with Spanish Rice. He said he wanted to go to the hotel in Galveston that I brought him to with the lazy river in pool and the swim up bar. Well OK, not a dealbreaker but I really didnt appreciate seeing a curly black hair on one of my bath towels, that was gross. Positioned adjacent to the Galveston Island Convention Center, this AAA Four Diamond award-winning Galveston hotel offers 13 meeting spaces for up 388 guests.