Alexa Isn't Controlling Smart Home Devices; Connect Smart Home Devices to Alexa; Connect Zigbee Smart Home Devices to Alexa Using Your Echo with a Smart Home Hub; Create Smart Home Groups for Alexa; Use Your Echo Device as a Bridge for Ring Smart Lighting; Remove Smart Home Devices from Alexa; Set Plugs or Switches as Lights in the Alexa App Are there no bite marks on the cord? 9 Ways To Fix SmartThings Isn't Responding With Alexa First, try moving your Alexa device closer to the WiFI router and modem. To keep your Alexa device working, make sure it receives sufficient electric power. If everything goes well, you will not have to struggle with more errors down the road. You should also make sure that youre using the newer version of the skill on your Alexa app if you want to keep using your SmartThings devices. This meant Alexa could see the devices but couldnt communicate over the net to operate them. Placing Alexa closer to the router will allow WiFi signals to travel shorter and faster. gosund device is unresponsive - look.perfil.com Instead of supporting one tap, double tap, and hold, it only supported a one-tap function. They all became unresponsive. The porch light had been in use for three or four months, the bedroom light for about a month. You only have to change the input on the settings. I SORTA UNDERSTOOD THE CONCEPT. Scroll down and select "Device Settings.". Select "Settings" from the menu options. Power cycle your devices (Turn them off and on again! To help you out, heres a quick guide on Alexas LED indicator: Learn more: Why is my Alexa not talking back? But maybe you want to press a smartthings button and have your lights come on and echo start playing a recording of dogs barking. Here are some things you can do to prevent power connectivity issues: Further reading: Does Alexa Have To Be Plugged In To Work? If Alexa cant still detect your new smart device, it must be because its connected to a different WiFi network. This leads to the connected device is not responding message. I was finally able to fix it by removing the device in the Kasa app and reinstalling it. The companion app acts as a bridge between your smart device and WiFi network. You may obtain a copy of the License at: Ive checked to see if the manufacturers app is fully up to date and if not, updated it. Check your user manual to see what app you should download. Its becoming an every day pain in the butt. There are no quick methods here, and you will have to develop an ideal environment for the voice commands to register. But you can refresh Alexas system. I can imagine that one of the webcore grandmaster coders could come up with some system that did let you do more but, wow, the coding would be complicated. * http://www.apache.org/licenses/LICENSE-2.0 But the device in the IF would be different between those two. With the problems Im having, Im thinking of throwing in the towel. If moving the Alexa device is not possible, install extra routers in other areas of your home. So if youve gotten through this section, you should have a better idea of the difference between a virtual device, a physical device, and a device type handler. In other cases, Amazon Web Services or Microsoft Azure have had a partial outages. Alexa Is Not Responding: Here's How You Can Fix This Alexa . A lot of apps rely on cloud services which can go down from time to time. Help! After renaming your device in any smart home app, you need to do two things: Delete the device from your Alexa app, then add it back. When you factory reset your Alexa device, all data and custom settings will be deleted. Meaning they have to be plugged in all the time. But the truth is, Alexa is just whispering. A wide range of smart devices can be linked with the SmartThings hub. IN ALEXA, IN ALL DEVICES, ITS LISTED AS VOLUME BUTTON WITH THE ICON THAT RESEMBLES A DECORA-TYPE PADDLE SWITCH. Doing this is necessary because, according to research, building materials can block and weaken WiFI signals. I DONT HAVE AN original DTH. In this case, these devices can be much more susceptible to interference from other radio signals, or even physical obstructions like closed doors. Many WiFi users dont know it, but your unlimited WiFI plan is not unlimited. I bought a brand new Alexa, brand new smart bulbs that say they are compatible with Alexa. You will not have to rely on any extensive routines, and setting up the system will mostly be simple. But thats not the point. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. Whether a device is physical or virtual, it still needs a device type handler or smartthings cant communicate with it. But only those that are registered on its system. For example, a Roomba robot vacuum has an iRobot Home app. Remove the battery for 30 seconds, and . ( 2nd post) I hope I posted in the right section. How to fix 'Device is Unresponsive' message with Smart Plugs and If youre eager to use Alexa to control all smart devices, replace your smart hub. A few days ago, I couldnt control it with Alexa. + Alternatives, I created a routine, but Alexa didnt perform it.. Then, select "Network Settings" or similar. And this firmware updates from time to time. Its connected and recognized by the Smartthings hub But Alexa reports The device is unresponsive. Should Smart Devices Be on a Separate Network? ILL DELETE THE BUTTON FROM THE ST APP, DELETE BOTH DTH FROM THE ST IDE WEBPAGE, AND DELETE THE BUTTON FROM ALEXA. Does a Wi-Fi repeater slow down internet? Free shipping for many products! Its an if/then structure. Can anyone help me please? I read Alexa needs both a virtual switch and virtual sensor to work with the ST Button. 8 Ways To Fix WeMo Plug Not Responding To Alexa My Sony Smart TV had a responsive alexa for 18 month One day she stopped responding. Ive followed all of the recommendations and still cant get Alexa to work. Perhaps you can schedule it to turn on before bedtime and turn off before your morning alarm. We can play the audio of dogs barking with an echo routine (not a smart things routine). I BOUGHT TWO SMARTTHINGS BUTTONS. Noticed that that is not a different name for your smart button or a different DTH for your smart button or anything to do with your physical smart button. Sometimes Skills can mysteriously become Disabled, which can be due to new permissions or new terms of service that need to be agreed. Why Alexa Can Not Control SwitchBot Device and How to Fix It If so click update to download the latest version. You just cant hear it. Ive already registered the others before.. To turn it on, press the button. You will have to go through a warranty claim to get a fresh piece, and there are no quick methods around it. Someone in your household may have changed the name of or the password to the Wi-Fi network, in which case youll need to reconnect your phone along with all smart home devices. Tap on the menu icon in the top left corner of the screen. . You can do that by navigating the smart device companion app. Almost daily I receive a message from Amazon (Alexa) telling me that my connection to SmartThings has expired and needs to be renewed. Most users mentioned that this issue was related to the SmartThings side while the Alexa application was working just fine. Send a couple hours trying to pair them and reset everything from my router to my apps. Samsung's SmartThings app is now available on Windows 10. See the FAQ. And sometimes, it doesnt respond at all. So, if your WiFi is unstable, expect your Alexa device to lag or become unresponsive. And that power adapter and speaker power port are in tip-top condition. But the thing about this mode is that Alexa responds with a whisper as well. Its a brand new virtual device. Regardless of whether your new device is an extra pair or not, it must be set up first. This will be more than enough to help you get a consistent response from the unit. Both of my Sengled smart bulbs became unresponsive at the same time. With a Bachelor of Science (Hons) Degree in Computing and IT from The Open University, his 15 years experience as a software engineer is what initially inspired him to play around with home automation platforms. It is inexpensive, which is why the majority of customers choose this automation hub. This is caused by the SwitchBot - Alexa connection expired. If you do find cracks, frayed sections, water damage, discolored parts, or any other indicator, then reach out to the dealer. SmartThings works with Alexa, Google Assistant, Phillips . You can refer to their respective user manuals for that. Ill take the time to digest it thoroughly. It may sound silly, but youll never believe how many users dont know about this feature. (eg: Zwave moisture sensors, Zwave door sensors, WiFi & Zwave plugs, zigbee switch actuator, zwave switch relay, etc.) If the device Alexa is trying to connect to is a distance from your router, then it would have low Wi-Fi signal. To do so, swipe down on your Show and select Settings. Check if the WiFi network matches the same network connected to your Alexa device. Then exited. But then can fail to do so if there are system errors. But it doesnt respond. Ive been on calls for hours with Alexa support and more than not its a ping pong match between Amazon telling me to contact Philips and Phillips telling me to contact Amazon. You will have to engage the unit from scratch, and that might just help you get a better response from the unit. When you create a virtual device you then would have two devices, the original physical button that you can hold in your hand and the virtual device. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. ME TOO! There are no other methods that you can use to fix the programming bugs with the device itself. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. Never undertake a task you are not competent in performing and if in any doubt, we recommend you utilize the services of an insured professional. Developers remove software bugs by creating new software updates. It's possible that one of the Echo devices is an Echo Plus, but I can't see anything in the app or on the Echo itself that indicates this. Alexa routines can be triggered by sensors. Forget everything you thought about code for this problem before you started this thread. From there, you can go about fixing the device pretty easily. You will need to provide permission to link again. You can only create Alexa routines through the Amazon Alexa app. If not, disconnect from the WiFi. I remove them from the Alexa app and add them back through discovery however the majority of the time Alexa still cant connect. A lot of smart devices have a separate app created by the manufacturer where you can control the device directly. Note: This article tackles scenarios where Alexa is successfully answering your voice commands, however the connected smart device (such as a Philips Hue Light Bulb, a Kasa Smart Plug, a Roomba Robot Vacuum etc.) Heres the FAQ on adding custom device type handlers to your account: FAQ: An Overview of Using Custom Code in SmartThings (SmartThings Classic, Groovy Code). If its red, then your Alexa device microphone is off. Meaning it wont respond to your queries. Alexa Device Is Unresponsive | Here's How to Fix It - ElectricalGang Once the plug reboots, it will connect to Wi-Fi again and will check for updates automatically. You can do this exactly as described with webcore, but to make it even easier, there is a DTH (The one you already had from pierron) which is amazingly both A virtual sensor and a virtual switch. Can we just back up for a minute and can you describe in detail exactly what you were trying to accomplish just from a use case standpoint? We can create a virtual device which is a sensor that Alexa will Recognize. Save my name, email, and website in this browser for the next time I comment. Echo Show Connected But Not Responding: How To Troubleshoot However, errors do happen. My Alexa device has lights on. Ill be honest, by far the easiest way to do this is just to buy an echo remote. I have an Alex Echo, Smartthings hub, and various devices. Confirm the connected device has power, 3. The Smarthings button is connected to ST, and can be used in ST Automations. Alexa does not recognize the device. You can get rid of some of these errors and speed up your device by upgrading its firmware. Wait a minute: how do you turn on a contact sensor? It will walk you through creating the right kind of virtual device. Or at least use the Amazon Smart Home as your buying reference. The majority of the time, this issue relates to a bug in your Alexa application which is why your devices are unresponsive. Delete the shark App if there is one and reinstall it. Heres the FAQ for how you create a virtual device in smartthings: A Device type handler, on the other hand, is just a little bit of code which is used to tell smartthings how to format messages coming to or from a device. However, if you find there to be hardware issues, try calling an expert from the SmartThings team. When you toggle the switch off, a list of all the devices will appear. The one remnant I cant delete is the SmartApp I guess I set up. 3. For issues related to the SmartThings Skill or connected Samsung products, contact Samsung Support. If the firmware of your Alexa device is outdated, it can avoid receiving voice and app commands. So the best way you can address this issue is to manage your data well. Trying to delete that smart app in the ST Web page of My SmartApp gives an error message that the app is being used by one or more people. Not ST buttons. You couldve done it yourself and just forgotten about it! The virtual device DTH works fine, I think perhaps youre still misunderstanding the basic concept. So, you will have to follow through with a reset. Are your smart devices already set up and switched on? Click Forget All to disable . But lets say you do want to use the smartthings button that you already have. Make sure your Wi-Fi password is correct. Log in to your account and follow the steps to add the device again, if required. The app allows you to control the large library of SmartThing-compatible devices. So, be sure to ask the assistant to learn your voice. Some users also stated that they were able to get the problem sorted out by just removing the SmartThings Skill from the Alexa application and then adding it again. What it should find is the virtual device. 49" Odyssey OLED G9 G95SC - Samsung You can also disable it through voice commands by saying, Alexa, turn off whisper mode.. Are they connected to the same WiFi network? However, I am sure well just continue to talk to Alexa to do most things. And with the DTH in place, the button last some functionality in ST. She will do nothing I ask. Or it can be virtual, which is more like a widget on a phone. 1 year ago. You press the smartthings button and a single echo routine runs. The process is quite simple and has a high probability of fixing the given error. Its moot now. When you create a virtual device, you have to manually assign a device type handler to it because theres no actual discovery process at that point. Then, input the new or default wake word. When these devices with the same band get in contact, they can malfunction. You press the button, Smartlighting automation turns on the zebra switch which then makes the zebra contact sensor open, Alexa recognizes that it opened and runs the routine that plays the dog barking audio. My mindset: Other people use the ST button. (but I may be wrong) If you want to stop Alexa from whispering, disable the whisper mode. So, if you believe that your issue is unique, then your best bet is to ask the SmartThings team for support. Normally, Alexa devices update themselves during off-hours. The warranty on this device is not bad, and you will only complicate the situation by going to the fixes on your own. When added through the alexa app, it's detected and appears, but tapping on the device ("Heat" in the app) it says the "Server is unresponsive". THE WEB PAGE IN SMARTTHINGS FOR My Devices DOESNT TELL ME WHICH DTH IS ASSOCIATED WITH THE ONE (NOT TWO) BUTTON DEVICES. Typically, the app is named after the devices brand name. If thats the case, then Alexa wont be able to control the room lights. So, be sure to seek guidance from the dealer. Brand-new devices that are unregistered are considered non-existent. * The steps progress from initial simple solutions to more complex reasons why the device will not respond. I succeeded in having the button show up in Alexa, but it wouldnt function. If the problem remains unresolved after changing the WiFi network, it must be because the setup process is not complete yet. Prevent WiFi interference by moving certain devices away from your WiFi router. Theres no way you can monitor your exact monthly data usage. But thats all the choices youve got. In researching this article, I read how some users have had issues with certain brands of Wi-Fi routers. P.S. Nicer form factor, smaller, etc. Im open to any suggestions you may have. If there are updates, then its worth installing them and then test out the voice command again to see if that solves the problem. I cycled power on the ST hub, then did an ST hub reset. To do this, go to the Alexa app, tap More, Skills & Games, then tap Search . To power cycle, you simply turn off your device completely and remove the plug from the outlet. First things, first make sure the device is plugged in! Click "Devices" in the application. The only device type handler you are going to have to worry about is if you decide you want a virtual device. Selecting specific alexa can now talk to enable doorbell can turn on ios or camera. (SEE DEVICES JPEG ABOVE). Because its going to work perfectly for both increase volume and decrease volume and the project will be done. 16 easy ways to fix unresponsive Alexa devices. Alexa depends on the Amazon Alexa app. SmartThings to the rescue: a virtual sensor. Thank you for your help! However, if your plug is unresponsive, there are two ways that you can use to update the firmware on these plugs. Echo routines do give us the ability to set device settings and one of the options is to change the volume. No change. If your SmartThings devices cant connect to a stable network, then they will show up as unresponsive on your mobile app. First, check on which WiFi network your new device is connected to. IN CLOSING: And your smart device also depends on its manufacturer app. To check this, I usually stand beside my router and connect to my Wi-Fi network on my smartphone, disable mobile data and then in Google I search for speed test. Hook up ring doorbell to alexa - Formacin Ejecutivos Have you been using your Alexa device for a long time now? Can we just back up for a minute and can you describe in detail exactly what you were trying to accomplish just from a use case standpoint? 2. Sounds ridiculous, but you wont believe how common a mistake this actually is.