We greatly look to provide exceptional service and comfort for each guest visit. The Ritz-Carlton Charlotte is located in Uptown (which is Charlottes downtown) on Trade Street. Your skin will be thanking you long after you enjoyed one of their honey and chocolate detox rituals. Ashley at the front desk is amazing, on our last stay I called to find out where the ice machine was located. I loved sitting in there, and had I been more tired, I may have attempted a nap. The locker attendant was great! There was a handwritten card waiting for us in our room, along with champagne and chocolate covered strawberries. Used the app chat to put the request in for pick up when I left the room shortly after 3pm and was told someone would go up to the room then. Additional sorting options might be available (by type of traveler, by score, etc). And just to reiterate the massage was totally top notch. Double-check your selected room for the maximum capacity. I ordered my lunch at the spa front desk and was told it was a minimum of 45 minutes until it was ready but they didnt give me an exact estimate. Loved that! Hotel rooms and suites reflect the contemporary touch of designer Alexander Julian, who looked to Charlottes culture for inspiration. I was told that theyre planning a renovation soon, and that would make sense, because it does seem like they need some updating of the aesthetic. Air conditioning The day before arrival, I was pretty surprised to notice that Id been upgraded to the hotels top Ritz-Carlton Suite. Dining:I had a pleasant breakfast at BLT steak which was surprisingly cheap. I didnt even use the workout/Peloton room. I asked for firm pressure on my back to relieve some muscle tightness, and he also stretched my arms and legs, massaged my head and did an amazing job. We had the most amazing experience at the Ritz. The room was immaculate (as always), the beds are comfortable, and the whole staff was friendly and helpful (as always)! Dear Jenniferel8434QL, Thank you for taking the time to share your recent experience with us. The shower, sinks and tub all had an issue. So embarrassing!!! Contemporary design welcomes guests to the Uptown Charlotte hotel, complete with regional art and dcor that blends style with the comforts of home. All content should be genuine and unique to the guest.
The Ritz-Carlton, Charlotte, Charlotte - Updated 2023 Prices Then to top it off, the food was absolutely TERRIBLE. I hadnt brought my bathing suit, but if I did, I may have taken a dip. The Ritz-Carlton Hotel Company, L.L.C. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. b%q)QiH*%@Ub=Yds!eu
x LvfDq$"kCQU6zBR;j&7{o? Each review score is between 1 and 10. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Air conditioning This did not disturb me too much and I found the mattress overlay to be plush and comfortable. Ideally, we'd publish every review we get, positive and negative. I arrived and had a bit of an issue with the air con in the suite bedroom that was handled after two quick visits by a very friendly and extremely apologetic engineer. 201 E Trade St, Charlotte, NC 28202 (704) 547-2244 Website Location Uptown Visit Website Sourced by Google Images The Spa & Wellness Center at The Ritz-Carlton, Charlotte incorporates treatments utilizing 100% organic products and also features a bromine-treated swimming pool designed to avoid the effects of traditional harsh pool chemicals. I wanted to book in advance but was told this was not possible and that it was necessary to. I have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. ), my appointment "disappeared". This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
The Ritz-Carlton, Charlotte Reviews, Deals & Photos 2023 - Expedia Required fields are marked *. If you want to request something specific, you can do that after you select your rate. First of all, it took them 3 days to even call us back for an appointment.
Luxury Hotels in Charlotte, NC - The Ritz-Carlton Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Warm lights behind walls made of pink Himalayan salt blocks infuse the air with salt, a natural antimicrobial thats believed to help reinvigorate you. I am extremely disappointed in our experience compared to my previous visits over the years. ft. of meeting space includes the Study, ideal for intimate gatherings of 15 guests. We will definitely be back to celebrate special occasions. Most amenities are closed, but limited valet is still available. You should be reimbursed on check-out. We just returned from a one-night stay. Room:I had been contacted by the hotel via email earlier in the week and I asked about an upgrade. Even entry level rooms here are huge at 500 square feet, We had a great experience at this Ritz. Apparently there are two types of salt rooms and one type is where actual salt flakes are blown out into the air. However, once we got a manager involved the next day, things vastly improved. A Lady Goes West is where I share my workouts, simple meals, clean beauty tips and wellness insight with you. I'm a mom and fitness instructor living in Charlotte, North Carolina. I was having a bad week getting some work done and Destiny found out I love Chocolate chip cookies and she brought me one to my surprise fresh out of the oven. This service may contain translations powered by Google. The open bar in the room was really unique and i dont think the prices we that outrageous. Yes, its totally a luxury, but thats why something like this would make a perfect gift. Private Bathroom, 82 m We did a few museums in area but wanted to come back to hotel and enjoy late lunch, and some wine before heading to airport but NOTHING open for lunch, and because we had to checkout no ability for kids to enjoy pool even though we had just stayed the evening. Does The Ritz-Carlton, Charlotte offer any business services? more. After my massage, I took another shower, changed into my comfortables (I brought my trusty red sweatsuit to lounge in), then I ordered some lunch and sat on a chaise by the indoor pool (called the Aqua Lounge). Very classy and most unexpected. Wouldn't return and wouldn't recommend to others. View Treatments. I would welcome the opportunity to speak further offline regarding your visit, and how we may recover for the future. This place use to have top knotch food. That means I definitely have another visit in the future, and next time I want to try a facial. Complimentary transportation within the I-277 loop, Cancellation within less than 72 hours will be charged the first nights room and tax unless otherwise stated at the time of reservation, The hotel does not cash checks or accept checks as a form of payment. This was a definite winner for me. We enjoyed breakfast at the BLT and Taylor was very helpful with our order. Send a question to the property to find out more. Accessible guest rooms with a 32-inch wide opening and accessible route, Service animals allowed for persons with disabilities. There are also Bird scooters all around, so it's super easy to get around downtown Charlotte. Nestled on the 15th floor of the Uptown Charlotte hotel, The Punch Room showcases the artistry of mixology in a refined space. All they said was that I could try again on another weekend, but someone else is booked, just not me. Save my name, email, and website in this browser for the next time I comment. We stayed there for our wedding anniversary. Enjoy breathtaking views of the Queen's City from our penthouse location. Belk Theater at Blumenthal Performing Arts Center. If you stayed at this property through Booking.com, you can write a review. We recommend calling ahead to confirm details. Reflecting the hotels elegance within the area, the boutique offers a variety of accessories and gifts including The Ritz-Carlton branded items, prints from local artists, and various cultivated elements such as candles and fragrances from Antica Farmista, and more. But it jumped up to $200 for just a basic massage. JW Marriott was a brand designed to compete with the big boysFour Seasons and Ritz-Carltonand it delivers. Dinner with my friend and her son at the hotels BLT restaurant was fantastic and Im a tough judge of steakhouses. It's close to I-77 and I-277 so getting around is easy but be aware there are often delays on those roads. The 5-star The Ritz-Carlton, Charlotte Hotel is situated 0.8 km from the Uptown-area BB and T Park Stadium. I booked myself a 60-minute stress-relieving massage a few weeks in advance. The restaurant was pretty lively and had a good atmosphere. Hi Joanna! experience, you can't go wrong with a Ritz-Carlton. if the writer is claiming to be someone else). We knew when we purchased the spa package and massages the hot tub was broke already so I'll leave that here. I was also thanked for being Titanium. Gym was top notch, pretty much everything we have at out at home facility. (That was directly stated from an employee) This is where I always stay when I come to Charlotte to see a show because the location is perfect to walk to dinner and the show. Massages and facials start at $130, beauty services at $40. See Travel.State.gov. Visits to the salt room are included in any one of the Ritzs spa packages, as is access to a 16-head experience shower, sauna, pool, and relaxation area, with everything you need to style your hair post-experience. Everyone is so friendly and made us feel very welcome and appreciated. Having a proper kitchen and service entrance was very nice for reheating and storing leftovers (and ultimately for letting room service deliver food ). I had my lunch by the pool, and then I learned some new barbell choreography to teach the next day from that same position so yes, I had a little bit of work, but the setting was lovely. Now, I've never worked for hotel operations so maybe this is a brilliant resource allocation to have three greeters and zero valet staff, but I can say as the guest it did not proportionately address my needs. to my Tuesday arrival, I messaged the hotel team the same #prearrivalchecklist as I had sent via the Ambassador team a week or two before. The Punch Room Your contribution should be yours. That orange-infused water was a hit, and I went back and refilled many times from the sweet little refreshment stand. Your deposit will be refunded in full by credit card, subject to an inspection of the property. Your email address will not be published. They offered him another visit the following Saturday (which I do not want to take).
11 Best Spa Hotels in Charlotte NC 2023 - WOW Travel This property is taking steps toward becoming more sustainable that can have environmental and social impact. We had dinner reservations and when we returned our room had been tidied and there were rose petals on the bed in the shape of a heart, along with two little chocolates. So we walked to the spa, the staff greeted me Kindly and even knew it was my birthday (found out the front desk calls ahead when you check in)! If you're traveling for work, we'll sort the most popular The Spa at The Ritz-Carlton Charlotte is an LEED-certified eco-friendly facility. I bought this gift card for my friend for $140 during the pandemic as a birthday gift because the basic massage use to be around $150. And I had everything I needed and more. By the way, the massage took place on the floor above the womens lounge, and this is where the other special-access amenities were located. Annie also left me a fragrance and pen package as another apology before she left for the holidays. Also, when a customer is booking they should go over the price increase especially for long time customers. with screws and loose tiles welcoming you to sit and relax. All were significantly better, especially if you have Bonvoy status than the Ritz Carlton. Pics are of the executive suite. Discover luxury designed for the urban traveler in newly-reimagined guest rooms and suites. A popular destination for Charlotte locals, K Lounge offers a sophisticated, Uptown setting for interactive cocktails and shared plates in the hotels lobby. Latrina was warm and welcoming on the phone before we arrived to be sure all needs were met. Uptown's The Ritz-Carlton's in-house Spa & Wellness Center features a Relaxation Room and an Aqua Lounge, with massage therapists offering tranquil stress-relieving sessions. After that, the air con dropped quickly to 60 F, and then even to 55-58 F for the remainder of my stay. The second powder bathroom was great, especially when my friends came over. The dining and living spaces were spectacularly large and spacious, and the bedroom unto itself was a huge junior suite with an amazing spacious master bathroom. My daughter, granddaughter, and I were in Charlotte to see a Broadway show at the Belk Theater. 86 0 obj
<>/Encrypt 61 0 R/Filter/FlateDecode/ID[<90EB66DFC56C244A8AD013588AC3F3B9>]/Index[60 72]/Info 59 0 R/Length 130/Prev 307611/Root 62 0 R/Size 132/Type/XRef/W[1 3 1]>>stream
More. What are some restaurants close to The Ritz-Carlton, Charlotte? But it jumped up to $200 for just a basic massage. Id also be open to going back with friends, because I saw a group of ladies arriving together, and that looked fun. Ill have to keep this in mind, thanks for the review! She went on to ask if I had a reservation. Contributions should be travel related. If you want an exceptional. It was not. The salt room which I was most excited about had a ladder stored in the room and it looked to be under repair. If youd like to check out a video of my experience at The Ritz-Carlton Spa in Charlotte, head here. This is the version of our website addressed to speakers of English in the United States. As others have indicated there was car noise from the street and I was on the highest floor. The only other negatives were the subpar WiFi speed (18-20 Mbps up and down is pretty weak for a luxury hotel), subpar lighting in the vast living room and bedroom living room space (the hotel brought up to extra lamps to help), and the bedroom curtains didnt extend quite enough to provide true blackout. All rooms are equipped with a work desk, and coffee/tea facilities. The Ritz-Carlton, Charlotte's only AAA Five-Diamond hotel, is home to a bi-level penthouse spa with a pool, pink Himalayan salt room, sauna, relaxation room, fitness center and nail salon. Starting with valet they were very nice and attentive. But it jumped up to $200 for just a basic massage. I felt like there were a few special things (like a warm neck pillow, a warm eye mask and more) that made it seem very upgraded. They don't post their prices online now & I would have never thought to ask the prices since the prices hasn't changed in years. Matthew at the front desk offered us room temp or chilled water or champagne when we arrived.