Have a top load washing machine which I purchased from Best Buy. We purchased our LG washer in2017 and it began to rust around the bleach compartment as well..I am now concerned to hear it may begin to affect my clothing and that the company will not stand behind their product. The LG technition came out for the water pump told me to call back Best Buy So Im trying to get this resolved???? LG doesnt stand for Lifes Good in my book. I have one of the affected units in this recall and show you guys how to fix the potential. A little more than a year later, I noticed rust around the bleach dispenser area. Worn out drum bearing. Dont purchase an LG !!! Rust around my LG top loader. Now rust is all through rim of washer and bleach dispenser area completely rusted. Looking to resolve this ASAP, I am having the same issue of rust around the bleach insert and rust spots showing up on our clothes!! useless!!!! Since there is nothing the consumer could or should do to prevent this, it certainly appears to be a product defect. I called LG and he essentially discounted the rust issue. THIS IS THE WORST WASHER EVER. It is absolutely horrible to spend Top Dollar on a supposed High-End Washing Machine only to have it LITERALLY fall apart in front of you. September 29, 2022 by jai. Product Recalls - Lowes Machine is less than 2 years old and rusted out. I had rust before I even had my washer paid for. I will never buy another LG. I would like to join the rust lg machine class action. I bought my washing machine in 2012. Why was the case dismissed? even though she is going to say shes not allowed to do that, that is not true they can give their first name and their ID NO.They are highly trained on how to get around your issue and will even lie and say that they will look into the issue and call you back or their going to have to escalate your call to another dept. There is rust around the bleach dispenser but also the tray you pull out to put the detergent in. I should not be doing this to a 3 year old $700+- washing machine. The bleach dispenser is a plastic insert which fits into the metal top of the washer. We have had to throw clothes away, now pieces of rust are coming off and everything smells like mildew!!! They do not back their products and just wait for the warranties to run out so they do not have to fix them. WOW LG TAKE OWNERSHIP of your manufacturing defect. They just had to replace the compress and main board on an expensive refrigerator. How do I get into this class action? Same rust problem around the bleach dispenser within one year. If cars undercarriages was built like this we would all be in trouble. Cant believe it. I am also having this issue. How do I get the casing replaced. I find this totally unacceptable for a machine in this price range. Seriously disappointed in the customer service as well as the product. Shop by Popular LG Washing Machine Models. I was going to reorder the parts to rebuild the top end (cheaper than buying a new machine) but to top cover has been discontinued. Is there a diy to remove the rust? Top is rusting in many places. Black Refrigerator Touch-up Paint: Part # TUP-3796BK I paid more than I normally would for the washer and dryer combo, b/c him a 24 hour caretaker for my husband, who suffered a massive stroke years ago, and never fully recovered, so being careful with income is an issue for me. The lawsuit claimed the Samsung appliances were. I hate to think we are going to have to replace this washing machine only because of the rust but it has gotten so bad that will be our only option since I regularly find rust on clothing. We are now having issues with it making loud squeaking and grinding noises. You can see, in the corners, where the lid closes, that the coating they used is peeling off and exposing the rust. LG Class Action Says Washers' Rust Defect Ruins Clothing DO NOT BUY LG TEY WILL LEAVE YOU HOLDING THE BAG!!!1. They rust near the bleach cup probably because your not suppose to use bleach in a bleach cup right ??? Thanks! The bleach dispenser kept breaking chunks into my clothes and then it fell hitting the spinning load then it broke through completely. Bought our LG Washing Machine Model WT4870C in June 2013. This wasnt a cheap washer!!! The rust is also showing up around the top back rim of the lid. Our LG top load washer has rust in same area on top, but it spread under and is now causing water to leak under the washer. From Texas. How To Remove Rust From LG Appliances | Daniel Appliance Company It was black! What do i do here ,the machine was purchased in 2012 at best buy ,so!!!!?? The tops are allegedly defective and begin to rust within months or a few years of purchase. See the comments from many many consumers. Rust is CANCER to a metal appliance. Recall Date: December 18, 2012 Units: About 457,000 Consumer Contact For LG; toll-free at (855) 400-4639, from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 2 p.m. CT Saturday, or online at www.lg.com/us and click on Public Notices. I was in sales for many years, and my companys main goal was customer satisfaction. While one top is in use we recondition the extra top and put it in storage. Good luck everyone. I also purches one of their top models. So you as the consumer dont purchase an LG !! After 6 years these rust flakes started to come out and destroyed my white clothes. I am because it is time for the consumers to see how these companies blame the consumer for their cheap products that were used. More often than not, rusty stainless appliances are the result of incorrect and overzealous cleaning by owners. The LG WT7900HBA is part of the Washing Machines test program at Consumer Reports. Learn More. Mistakes happen but its time they own up. LG asked for pictures, receipt of purchase and model number. Company does not always pay the repair company for labor. View WT5070CW.ABWEEUS warranty information & schedule repair service. I have the same issue. This recall involves 34 models of Samsung top-load washing machines. Please keep me posted if another class action suit for Rust on Top Load washers gets revitalized. They ignore my emails, or say that they cannot help me. You cant get the rust marks out! Had a Kenmore top loader with same bleach set up for more than 10 years without a speck of rust! I bought it in 2012. We have the same issue with our LG Top Loader Washing Machine. Same rusting problem around the bleach dispenser with our washer. This dispenser top is not meant to be removed- the holding clips break easily. I assume its fairly new as it has a lot of features and can send your phone notifications. Im going to try rustoleum paint and see if it works. They didnt tell me this and was required to buy a washer at a new retailer. This machine was super expensive and replacing it will cost even more. The rust falls into my laundry and I have little orange stains everywhere. Same problem, the rust is so bad now, 5-6 years later. I had owned these products for approximately ten years. I have tried contacting L.G. The LG washing machine class action also argues that the defect is due to poor material choices and manufacturing, so no amount of customer care could have prevented rusting. Ridiculous. Same rust problems, leaking, bleach dispenser corroded, adding to the clothes damage. Not sure what to do next. I bought top load washer in 2012. I had laundry by the washer & clothes hanging that were above and fell behind. As of this date will not buy other Lh product of this nature. I work very hard for my money and LG could care less. About 2 years later we started noticing the exterior finish around the bleach dispenser bubbling and then it started to the finish started to peel. Ours is also rusted, less than 5 years old. Now we have to spend mo eye on a new washer. Ive taken multiple photos and will say a little prayer before submitting them to our home warranty service for a replacement of the top. Mine is also rusting around the bleach dispenser. But if you read my reply to the other Gentlemen you have to hit them where it hurts because they are definitely going to hit you where it hurts in your pocket because you are going to have to pay for the service call and the repair on a machine that lg knows that has been a ongoing problem and as i have stated post pics do different websites about the problem for other buyers will know to stay clear of LG as well as contact your BBB and file a complaint!!! I wish I could the post the photos. I have rust around the bleach dispenser that is spreading and there is nothing I can do about itwhen this wash machine goes I will never buy an LG againone person doesnt make a difference to a large company but maybe when their sales decline due to all of us not buying again they will do somethingtake pictures if you do get rid of your machine. My LG washer is starting to rust right side of bleach dispenser. Beginning to notice degradation near the hinges that hold the lid. You apparently have several other Plaintiffs ready to file class action lawsuit. Around the bleach dispenser :(. I love the machine but the rust is getting exponentially worse. They have lost my business and I will not be purchasing another LG brand again as this is clearly a defect with the washer AND with the culture and character of LG! Bought our pair in 2012. Helped for a few months but rust still there. (they are on their second call action suit for refrigerators). My wife is already shopping a new washer/dryer pair (the dryer isnt functioning up to par anymore either and we already replaced the control board). We have lost cloths, blankets, etc. I also purchased and LG Washer and Dryer in 2012; within the 1st year of purchase, the bleach dispenser on my washer is began to rust and now has corrosion that is damaging clothes and expensive bedding. We also are have the same major rust problem with our LG wave force. Rust is getting on the clothes. It starts around the bleach dispenser and quickly spreads to the rest of the top of the washer. I put nothing in the dispenser yet it fills with water. 7. I am frustrated I have an expensive washer only 2 years old thats rusting. What greeting judge dismissed this case? LG I want my money back. One of their slogans is we put people first. Shipping bolts. Now its spread to other parts of the top. We are now needing to buy a new one ASAP. It started not long after owning. I thought buying LG would be great since every Samsung appliance has been crap. LG WT5070CW.ABWEEUS: Support, Manuals, Warranty & More - LG USA I called again, and I am experiencing tears and holes in my clothing, just dont know what to do about it. LG has lost this customer for future appliance purchases. All of my clothes have damage. I would like to join this class as well I purchase my LG washing machine in Saratoga springs NY at Sears 4 years ago and my warranty I purchase at Sears doesnt cover rust Who you ever think that a washing machine would rust ?? Top Class I would like to address the people at LG who make the decisions ; put their big boy pants on, and own up to their biggest faux pas ever. I am very disappointed with this washer. Its disgusting. I spoke to several people and say that was inferior metal used or a bad paint job to seal the metal,, interesting not sure where they were made but just got a notice on our Toyota 4 runner about defective white paint over metal stay tuned. LG Washing Machines are high efficiency washers designed with features to customize your laundry cycles, power-clean your clothes, and accommodate larger loads to clean comforters, blankets and towels with ease. LG Washer Recall How To Fix Issues - YouTube I followed their manual to the letter and Now I know they believe me to be an ignorant and stupid consumer. Please add me to the law suit.i was not aware of this class suit until now. What junk! I didnt know I was supposed to get a tetanus shot to own this washer. The rust appears to be spreading although I no longer use the bleach dispenser. LG said the issue was not covered but agreed to send a repairman to replace. I have the same problem. The judge who dismissed the class action was probably paid off by this corporate giant. I am having the same problem with rust around the bleach dispenser with my high end LG washing machine. My washer is also rusting! Keeping the washing machine tub clean can help to alleviate possibility of detergent and softener residue buildup and odors. I bought the LG top load washer and it also is rusting around the top-bleach dispenser area. Warranty says its a cosmetic problem and not covered. On my LG WASHER the area around the bleach receptical has rusted and so has the bottom of the washer front. My washer has total rust edge around the bleach dispenser and rust around a blue circle knob thing on back also. It also drains out sometmes before I start the wash cycle. Can someone reply to me or make a comment here about what is happening for this situation? If anyone has a suggestion or learn something more about a law suit please share. I hope there is a way to still pursue this even if it has been dismissed. I cant afford to buy another machine. I am calling LG today but am not going to be too hopeful. I have a rusty area on my washer's top right under the bleach dispenser Please read my reply to Others concerning this Issue!!! We investigated our machine further and after removing tub noticed the tub hub on top of outside tub was horribly corroded. I have an idea seems there are over 200 people with the same issue how about a new class action lawsuit since the original (only representing CA and MI) class action was missed in June 2019. You must contact the I have not abused my machine and consider this a manufacturers defect. 2:18-cv-15584, in the U.S. District Court for the District of New Jersey. I have the same problem with rust, is there a recall ? There are 16 pages or more of consumers with the same issue about the LG Top load washers rusting They all started rusting soon after they were purchased. Its been a frustrating and very expensive lesson dealing with this piece of garbage. Started rusting a few years later. After getting the same response from LG, the I caused the problem and they are not going to support the problem, I called a local appliance repair company.