Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Band Steering On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! >, How can I set up or change the admin password on my BT Hub? In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. WPA2 - the default setting (we strongly recommend you use this). Unplug the battery pack from the power supply. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. Well help you ease the pain and get you to a solution - fast! >, How can I set up or change the admin password on my BT Hub? >, How do I turn wireless on and off on the BT Hub? >. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. If it's not listed you'll need to create a new port forwarding rule. The Hub Manager is where you can change or view your Hubs settings. They're on the back of your Hub. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. How do I control the time when devices can access the internet on my Smart Hub? Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Whats next? Different types of BT Hub | BT Help How do I create a Port Forwarding rule on my Smart Hub? Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. Alternatively choose your Hub from the dropdown to find out how to connect. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . Manually assigning IP addresses on Smart Hub 2 - BT Community Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Help for BT Hubs | BT Help It's not an extension socket. You dont want your neighbours taking advantage of the internet connection that youre paying for! Press 'Enter'. If youve lost that card, it should also be on a sticker on the base of the router. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. Youll be asked to enter the new password twice, to make sure its correct. Click on the title and picture of your Hub to see links to all our help. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? You'll need your Hub's wireless network name and password. They'll give you all the details you need. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. You can then enter your password in the usual field to access BT Hub Manager. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. If you want to make any changes to the hub settings, you'll need the admin password. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. How To Access BT Hub Manager | TechXpert This last screen permits me to then continue and arrive at the hub home page. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Give it a couple of minutes. Every device that uses the internet sends its packets of data through specific ports. how do I find out what download speed I should be getting? On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. Connecting and setting up your BT Hub | BT Help >, What is the Wireless mode feature on my BT Smart Hub? With Band Steering on, the Hub steers your devices to the best wireless band for them. This takes a few minutes. However, if the Wi-Fi has dropped out, you might not see the settings. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. >, How do I set up port forwarding on my BT Hub? Wireless It may be your browser causing the issue do check in its settings or in your Antivirus program. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. >. Youll also need to add a password hint. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. I can't log in to BT Hub Manager | BT Help - BT.com My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Are you having problems with BT Hub Manager? >, How do I set up port forwarding on my BT Hub? As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. It's also easy to see the Hub Manager across all devices. >, How do I turn wireless on and off on the BT Hub? BT Smart Hub settings - make your router faster and less annoying How do I connect my device to my BT Hub by Ethernet cable? And some questions nobody really wanted the answers to. When your device connects, it automatically chooses the best wireless band. If you've turned Separate Bands on, you'll be able to select the channel for each band. Unsurprisingly, we've called this gizmo Smart Scan. Press the Power button on the Hub to turn it on. It's not an extension socket. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. How can I set up or change the admin password on my BT Hub? WPA-Auto - if you're having problems connecting older devices. This takes a few minutes. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. To set up port forwarding, click a dropdown for your model of Hub. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Network Name If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. How do I access the BT Smart Hub manager? If you dont have a battery unit, unplug the modem. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub When searching for your Hub on your device, you'll have to select which band to connect to. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. not the same as the wireless password. By default, your Smart Hub will have this switched off. This means when you search for your Hub in the list of wireless names on your device you'll only see one. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. The master socket is the main socket for the phone line in your home. If you want to make any changes to the hub settings, you'll need the admin password. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. None - anyone can connect to your wireless network without entering a password. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. How can I turn it on and off? >, How do I turn off BT Access Control for a device? Full Fibre customers wont use microfilters. Choose BT Access Control from the options. Full Fibre customers wont use microfilters. Email Barry at [email protected]. You can configure your Hub to use Dynamic DNS. 16h26. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. Instead the Home Hub 5 connects to the Openreach modem (or ONT). on Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Depending on your socket type, you might need to use a filter. It's on or it's off. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You'll find it on the back of the Hub if you haven't updated it. If you're still having trouble try our community forum. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Important! It's not an extension socket, Press the Power button on the Hub to switch it on. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. This means when you search for your Hub in the list of wireless names on your device you'll only see one. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. The video below shows you how to set up your BT Smart Hub. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. >, How do I see which of my BT Hub's wireless bands my device is connected to? >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Hub Manager - EE You'll then be able to change these settings: Separate Bands Our helpful guide shows you how to change the admin password on your BT Hub. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. So my problem is nearly solved. Your Hub will be called something like BT-XXYYXX. The BT Mini Hub doesn't support application sharing or port forwarding. Wait until the lights on the modem are solid green, then plug in the Smart Hub. It's also easy to see the Hub Manager across all devices. You'll need your Hub's wireless network name and password. 16-08-2022 Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. Note: you'll need a Dynamic DNS service provider to use this feature. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Switch off the router and switch it back on again. (Make sure youre connected to your home network.). Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution 16-08-2022 It only works when Separate Bands is off. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. >, How do I see which of my BT Hub's wireless bands my device is connected to? The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. >. 16-08-2022 Click here for more about setting up Full Fibre yourself >. How do I assign multiple Static IP addresses on the Smart Hub? Copyright 2022. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? You want to fiddle with the settings of your BT Smart Hub. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. WPS Re: BT Smart Hub 2 manager and Windows 11. There are a few things to try here. If this happens get in touch with us. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. Instead the Smart Hub connects to the Openreach modem (or ONT). Here's how to set up a Hub 3. >. Enter your BT hub admin password. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. >, Where do I find the default admin password for my BT Hub? How can I turn it on and off? It's also easy to see the Hub Manager across all devices. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. This table shows the main differences between them. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. on BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. From the Hub Manager, click on Advanced Settings, then Wireless. Your hub is only accesible on your home LAN hence it is http and not https. Click Advanced Settings Click Wireless Enter the admin password. Fastest Way to Forward Ports on the BT Smart Hub Router Guide to the BT Business Smart Hub 2 | BT Business Then click on Advanced Settings. From the Hub Manager, click on Advanced Settings, then Wireless. >, How do I turn off BT Access Control for a device? If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. How do I view the devices connected to my Smart Hub? If this happens get in touch with us. Then prompt your device to connect to the Hub. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Changing the IP address of your hub | BT Business To get the latest on your appointment, go to www.bt.com/ordertracking>. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. on Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! The light on the front will change colours while your Hub sets itself up. Richard, I run Windows 11 and using Edge is fine. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Enter your email address to subscribe to this blog and receive notifications of new posts by email. How do you access the BT Smart Hub Manager? My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. By default, your Smart Hub will have this switched off. Here is our step-by-step guide to accessing BT Hub Manager. The light on the front will change colours while your Hub sets itself up. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. BT Smart Hub | BT Broadband Routers | BT Shop BT HUB 6 - How to Assign Static IP Address - YouTube >, What is the Smart Wireless feature in my BT Hub? You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. Remember you need to save any changes you make. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. Any thoughts on this would be welcome. How to change the Smart Hub's wireless settings? | BT Business First, you need to connect to the router's web management page, so that you can change the settings that you want. Learn about the BT Hub Manager | BT Help - BT.com Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. If all else fails, give BTs Helpdesk a call on 0800 800 150. 15h14. Press the Rescan button to make it scan again. Announcements, Guides & Community Updates. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Your Hub will be called something like BTHub6-ABCD. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. You'll find it on the back of the Hub if you haven't updated it. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down.